Nicholas Dafgard
Breckenridge
Summary
Building Maintenance Worker with experience in production management and machinery operation. Demonstrated ability to delegate tasks effectively among team members, ensuring optimal use of individual strengths. Conducted regular inventory checks to maintain accurate stock levels, contributing to efficient project execution. Developed strong vendor relationships to facilitate timely delivery of materials, enhancing operational efficiency.
Overview
10
10
years of professional experience
Work History
Ski Tune Shop Lead
Christy Sports
Breckenridge
09.2020 - 06.2025
- Delegated tasks among staff members according to their individual strengths.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Set up and operated production machinery according to specific standards and protocols of company.
- Handled customer phone calls, providing product information and stock availability.
- Kept supplies and spare parts organized for upcoming projects and daily use.
Ski Tune Shop Assistant Manager
Vail resorts keystone
Dillon
09.2019 - 03.2020
- Conducted regular inventory checks to ensure accurate stock levels.
- Operated the cash register to process customer purchases accurately and efficiently.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Developed strong relationships with vendors to ensure timely delivery of goods.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
Ski Tune Shop/rental Shop Supervisor
Sun And Ski Sports
Plainview
09.2017 - 06.2019
- Monitored the quality of customer service provided to ensure satisfaction.
- Resolved customer complaints in a timely manner to maintain good relations with customers.
- Maintained a record of all rental items, ensuring accurate tracking of equipment.
- Supervised daily operations of rental shop, including managing staff, customer service and inventory control.
- Trained and evaluated employees on proper use of equipment and procedures for renting out merchandise.
Ski Tune Shop Employee
Sun And Ski Sports
Greenvale
09.2015 - 06.2016
- Assisted customers with loading purchased items into their vehicles.
- Answered phone calls promptly and directed calls appropriately.
- Performed cashier duties such as processing sales transactions, handling returns, and answering customer questions regarding payment methods.
- Maintained cleanliness of work area including sweeping floors and dusting shelves.
- Assisted customers and provided excellent customer service.
- Explained company's product and service offerings to clients, enabling each to choose options best fitting personal needs.
Education
High School Diploma -
Wheatley
Old Westbury, NY06-2013
Skills
- Production management
- Machinery operation
- Inventory control
- Customer service
- Task delegation
- Vendor relations
- Quality assurance
- Employee training
- Equipment maintenance
- Effective communication
- Complaint resolution
- Safety compliance
- Heavy lifting
- [Equipment] operation
- Machine programming
- Breakdown troubleshooting
Languages
English
Native/ Bilingual
Timeline
Ski Tune Shop Lead
Christy Sports
09.2020 - 06.2025
Ski Tune Shop Assistant Manager
Vail resorts keystone
09.2019 - 03.2020
Ski Tune Shop/rental Shop Supervisor
Sun And Ski Sports
09.2017 - 06.2019
Ski Tune Shop Employee
Sun And Ski Sports
09.2015 - 06.2016
High School Diploma -
Wheatley