Nicholas Chavez
Denver
Summary
Highly skilled server/support experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales
Bronco Catastrophe Services
03.2025 - 09.2025
- Increased consumer sales by developing and implementing effective sales strategies.
- Streamlined sales processes for improved efficiency and productivity among the sales team.
- Handled commercial and residential insurance claims
Food Runner
Eddie Merlots
02.2023 - 02.2025
- Expediting orders from kitchen to table
- Fast paced environment
Server
The Hearthstone
09.2021 - 04.2023
- Effective customer upselling, team player, cool under pressure
- Order accuracy and delivery ability to lift 30 pounds
Server
Ore House
09.2020 - 09.2021
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Greeted customers, answered questions and recommended specials.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Server
Legends
09.2019 - 09.2020
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
High School Diploma -
Cherry Creek High School
Greenwood Village, CO08.2019
Economics
Colorado State University
Fort Collins, COSkills
- Wine Pairings
- Liquor, Wine and Food Service
- High-Volume Dining
- Dining Customer Service
- Menu Memorization
- Generating sales in commercial and residential
- Handling clients through the insurance claim process
Certification
TIPS Certification
LANGUAGES
Spanish: Limited
Timeline
Sales
Bronco Catastrophe Services
03.2025 - 09.2025
Food Runner
Eddie Merlots
02.2023 - 02.2025
Server
The Hearthstone
09.2021 - 04.2023
Server
Ore House
09.2020 - 09.2021
Server
Legends
09.2019 - 09.2020
Economics
Colorado State University
High School Diploma -
Cherry Creek High School