Nevaeh Williams
Brighton
Summary
Dynamic and detail-oriented professional with a strong background in customer service. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in maintaining operational efficiency and communication. Committed to delivering exceptional service and fostering positive customer relationships.
Overview
5
5
years of professional experience
Work History
Grocery Clerk
Safeway
03.2025 - Current
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Maintained cleanliness and organization of store shelves, ensuring optimal product placement.
- Operated cash register efficiently, processing transactions and handling customer payments accurately.
- Collaborated with team members to achieve daily operational goals and maintain high service standards.
- Resolved customer complaints effectively, enhancing customer satisfaction and loyalty through attentive service.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
Delivery Driver
Blackjack Pizza
08.2024 - 09.2024
- Delivered orders efficiently to customers, ensuring timely service and satisfaction.
- Maintained vehicle cleanliness and functionality, adhering to safety regulations and company standards.
- Assisted in route planning to optimize delivery times and reduce fuel consumption.
- Communicated effectively with customers regarding order status and resolved issues promptly.
- Collaborated with team members to manage inventory and streamline delivery processes.
- Trained new drivers on procedures, safety protocols, and customer service expectations.
Intern
Platteforum
08.2020 - 08.2024
- Assisted in developing and implementing creative art programs for youth engagement.
- Supported daily operations by coordinating schedules and managing participant communications.
- Collaborated with team members to facilitate workshops and community events effectively.
- Conducted research on best practices in arts education to enhance program offerings.
- Prepared materials and resources necessary for workshops and events, ensuring readiness.
- Engaged with local artists to foster partnerships that enrich program content and delivery.
Education
High School Diploma -
Eagle Ridge Academy
BrightonSkills
- Attention to detail
- Customer service
- Customer service-focused
- Written and oral communication
Timeline
Grocery Clerk
Safeway
03.2025 - Current
Delivery Driver
Blackjack Pizza
08.2024 - 09.2024
Intern
Platteforum
08.2020 - 08.2024
High School Diploma -
Eagle Ridge Academy