Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neil Shaynee Baluyut

Colorado Springs

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.

Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.

Overview

8
8
years of professional experience
2013
2013
years of post-secondary education

Work History

KP Teller

Mlhuillier
National City
02.2025 - 01.2026
  • Processed customer transactions accurately and efficiently at a leading financial institution.
  • Assisted customers with account inquiries and provided product information effectively.
  • Managed cash drawer and balanced transactions at the end of each shift.
  • Collaborated with team members to maintain a welcoming branch environment.
  • Conducted routine audits to ensure compliance with bank policies and procedures.

Administrative Assistant

PacificTech Solutions
Manila
09.2021 - 09.2022
  • Managed daily scheduling and calendar coordination for multiple executives.
  • Organized company-wide meetings and prepared necessary documentation.
  • Assisted with onboarding processes for new employees and facilitated training sessions.

Customer Service Representative

Teletech Pampanga
Aguanga
10.2017 - 08.2020
  • Assisted customers with inquiries and resolved issues efficiently.
  • Managed customer accounts and updated information accurately.
  • Provided product information and guided customers in selection.

Education

Natividad High School
Natividad, PH

Skills

  • Transaction processing
  • Cash management
  • Compliance auditing
  • Payment processing
  • Customer relationship management
  • Effective communication
  • Attention to detail
  • Time management
  • Conflict resolution
  • Financial analysis
  • Regulatory compliance
  • Fraud detection
  • Cash drawer balancing

Timeline

KP Teller

Mlhuillier
02.2025 - 01.2026

Administrative Assistant

PacificTech Solutions
09.2021 - 09.2022

Customer Service Representative

Teletech Pampanga
10.2017 - 08.2020

Natividad High School
Neil Shaynee Baluyut