Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nehemiah Lennox Cooper

Colorado Springs

Summary

Transitioning from military service in 2019 to Colorado, seeking a rewarding career opportunity to develop skills. Eager to embrace a change of pace and explore new industries, possessing a strong ability to adapt and learn quickly. Flexible schedule and desire for full-time employment. Diverse background includes roles at McDonald's, Bojangles, Wendy's, and Dunkin Donuts. Excited to broaden professional horizons beyond fast food establishments and embark on a new chapter in career journey. Thank you for considering qualifications and potential contributions.

Overview

8
8
years of professional experience

Work History

Crew Member

McDonald's
07.2017 - 09.2017
  • Managed cash transactions efficiently.
  • Provided exceptional customer service to enhance guest experiences and promote brand loyalty.
  • Operated cash register accurately, managing transactions efficiently and ensuring prompt service.
  • Maintained cleanliness and organization of workstations to comply with health standards and improve workflow.
  • Monitored inventory levels and restocked supplies to maintain optimal service readiness throughout shifts.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Cook

Bojangles
09.2017 - 08.2018
  • Performed essential cleaning tasks.
  • Prepared and cooked meals according to established recipes and food safety standards.
  • Managed kitchen inventory, ensuring adequate stock of ingredients and supplies.
  • Collaborated with team members to streamline food preparation processes and improve efficiency.

Chef

Wendy's
11.2018 - 11.2018
  • Prepared and cooked food items.
  • Prepared and plated high-quality dishes following standardized recipes and presentation guidelines.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

13 Romeo

Army
02.2019 - 11.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Operated radar systems to monitor airspace and identify potential threats.
  • Interpreted radar data to provide accurate situational awareness to command personnel.

Crew Member

Dunkin Donut's
12.2020 - 11.2021
  • Handled customer interactions, cash operations, and maintained cleanliness.
  • Supervised daily operations, ensuring efficient workflow and high-quality customer service.
  • Trained and mentored new baristas on beverage preparation and customer engagement techniques.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.

Packer Associate

Amazon
11.2021 - 01.2022
  • Executed package handling tasks with precision and efficiency.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Monitored inventory levels, assisting in restocking materials as needed to prevent delays.
  • Operated packing machinery to ensure efficient product packaging and timely shipment.
  • Inspected products for quality assurance, minimizing defects and ensuring compliance with standards.

Cable Technician

Xfinity Comcast
11.2022 - 11.2024
  • Installed, maintained, and repaired cable infrastructure to ensure optimal service delivery.
  • Conducted troubleshooting assessments to identify and resolve service interruptions efficiently.
  • Operated specialized tools and equipment for cable installation and repair tasks.
  • Assisted in training new technicians on safety protocols and operational procedures.
  • Documented service records accurately to maintain compliance with industry standards.
  • Communicated effectively with customers to address inquiries and provide technical support.
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.

Crew Member

Loaf 'N Jug
11.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed cash drawer, ensuring accurate cash handling and reconciliation.
  • Assisted in inventory management by restocking shelves and monitoring stock levels.
  • Implemented best practices for upselling products, increasing overall sales performance.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Overhills Highschool
Spring Lake, NC
05.2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Drive-thru operations
  • Food preparation
  • Heavy lifting
  • Learning agility
  • Store opening and closing
  • Crew leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Valid Driver's license
  • Complex Problem-solving
  • Visual communication
  • Inventory restocking
  • Order management
  • Performance improvement
  • Menu memorization
  • Supplies monitoring and restocking
  • Telephone etiquette
  • Cooking
  • Positive company representation
  • Food running
  • Health code compliance
  • Beverage preparation
  • Equipment maintenance
  • Assertiveness
  • Ordering procedures
  • Diversity awareness
  • Salesmanship
  • Influencing skills
  • Inventory counts
  • Point-of-sale transactions
  • Quality control checks
  • Order delivery practices
  • Production line work
  • Safe vehicle operation
  • Willingness to learn
  • Reliability and punctuality
  • Sanitation protocols
  • Task prioritization
  • Product knowledge
  • Stock management
  • Tool and equipment use
  • Sanitizing
  • Company standards
  • Radar system operations
  • Team player
  • Adaptability and flexibility
  • Cleaning and organization
  • Collaboration and teamwork
  • Dependable and cooperative

Timeline

Crew Member

Loaf 'N Jug
11.2024 - Current

Cable Technician

Xfinity Comcast
11.2022 - 11.2024

Packer Associate

Amazon
11.2021 - 01.2022

Crew Member

Dunkin Donut's
12.2020 - 11.2021

13 Romeo

Army
02.2019 - 11.2019

Chef

Wendy's
11.2018 - 11.2018

Cook

Bojangles
09.2017 - 08.2018

Crew Member

McDonald's
07.2017 - 09.2017

High School Diploma -

Overhills Highschool

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Nehemiah Lennox Cooper