Neaven Smith
Castle Rock
Summary
Dedicated veterinary professional with nearly three years of experience in the veterinary field and over six years of experience working with animals. Committed to providing exceptional care to both patients and clients. Skills developed in initial roles, including as a greeter, have been effectively applied to enhance patient interactions and overall service quality. I am very passionate about making a meaningful difference in the lives of animals and their owners, with a strong desire to continue contributing positively within the veterinary community.
Overview
6
6
years of professional experience
Work History
Provisional Vet Tech
Rocky Mountain Small Animal Hospital
Highlands Ranch, CO
08.2024 - Current
- Assisted in surgical procedures and patient care, ensuring adherence to safety protocols. Placing catheters, intubating and monitoring surgeries (COHATS, OHE, Neuters, Mass Removals, etc)
- Educated pet owners on post-operative care and medication administration, enhancing patient recovery.
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Administered medications to animals in treatment and documented changes in condition.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected diagnostic samples efficiently while minimizing stress on both animals and their owners during the process.
- Restrained animals to protect veterinarians from potential harm.
- Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
- Helped with boarding. Ensuring care of all animals being boarded in our care, administering medications as needed. Communicating with doctors when a pet is having diarrhea, vomiting and getting in contact with owners to start treatment while their pet is staying with us.
Franktown Animal Clinic
06.2024 - 08.2024
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Resolved client inquiries promptly, fostering positive relationships and improving customer satisfaction levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted with onboarding new clients and securing paperwork completion.
Provisional Vet Tech
Veterinary Specialists of the Rockies
Castle Rock, CO
09.2023 - 06.2024
- Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Assisted veterinarians with radiographs and ultrasounds.
- Maintained detailed records of animal health care and diagnostic treatments.
Dog Bater
Peoples Pups Grooming
Westminster, CO
12.2022 - 08.2023
- Provided thorough bathing services, ensuring cleanliness and comfort for pets.
- Utilized specialized grooming tools to achieve optimal results in pet hygiene.
- Maintained organized workstations, enhancing efficiency and workflow during busy periods.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Provided exceptional care for senior or special needs dogs, accommodating their specific requirements during bathing sessions.
- Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
- Welcomed customers upon arrival and ushered pets to holding kennels.
- Reduced appointment cancellations by promptly confirming scheduled bookings with clients.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
Dog bather
PetSmart
04.2021 - 11.2022
- Provided thorough bathing services, ensuring cleanliness and comfort for pets.
- Utilized specialized grooming tools to achieve optimal results in pet hygiene.
- Maintained organized workstations, enhancing efficiency and workflow during busy periods.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Provided exceptional care for senior or special needs dogs, accommodating their specific requirements during bathing sessions.
- Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
- Welcomed customers upon arrival and ushered pets to holding kennels.
- Reduced appointment cancellations by promptly confirming scheduled bookings with clients.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
Cashier
Sam’s Club
Castle Rock
06.2020 - 04.2021
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Greeter
AMC theaters
Castle Rock
12.2019 - 04.2020
- Assisted patrons with inquiries, providing accurate information regarding showtimes and amenities.
- Monitored lobby areas for cleanliness, reporting maintenance issues to ensure a safe environment.
- Led initiatives to streamline check-in processes, improving guest entry times during busy periods.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
Education
High School -
Daniel C. Oakes High School
Castle Rock, CO05-2021
Skills
- -Constructive Criticism
- Vaccinations
- Vital signs
- Patient monitoring
- Preventive care
- Appointment scheduling
- Emergency care
- Euthanasia procedures
- Maintaining cleanliness
- Safety measures
Languages
American Sign Language
Limited Working
Timeline
Provisional Vet Tech
Rocky Mountain Small Animal Hospital
08.2024 - Current
Franktown Animal Clinic
06.2024 - 08.2024
Provisional Vet Tech
Veterinary Specialists of the Rockies
09.2023 - 06.2024
Dog Bater
Peoples Pups Grooming
12.2022 - 08.2023
Dog bather
PetSmart
04.2021 - 11.2022
Cashier
Sam’s Club
06.2020 - 04.2021
Greeter
AMC theaters
12.2019 - 04.2020
High School -
Daniel C. Oakes High School