Dynamic Vice President with proven expertise in strategic leadership, operational efficiency, and team collaboration. Committed to enhancing service offerings and driving customer satisfaction through innovative organizational changes.
Overview
38
38
years of professional experience
Work History
Vice President
CBIZ
Denver
08.1996 - Current
Directed strategic initiatives to enhance service offerings at CBIZ.
Collaborated with executive teams to develop long-term business plans.
Managed cross-functional teams to streamline operations and improve efficiency.
Implemented organizational changes to align with market trends and client needs.
Led performance reviews and talent development programs for senior staff.
Championed compliance efforts to ensure adherence to industry regulations and standards.
Consultant
Scott Tellier & Company
Denver
09.1993 - 12.1995
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Recognized by management for providing exceptional customer service.