Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nayloni King

Colorado Springs

Summary

Dynamic and dedicated professional with a strong background in hospitality and housekeeping, notably at Saint Francis Hospital South. Proven ability to enhance guest experiences through exceptional customer service and effective teamwork. Skilled in maintaining high cleanliness standards and health compliance, ensuring a safe and welcoming environment for all.

Overview

4
4
years of professional experience
1
1
Certification

Work History

House Keeper

Academy Hotel
06.2023 - 03.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservations using restaurant management software for efficient table allocation.
  • Contributed to improved dining experiences by clarifying menu details.
  • Coordinated with servers to optimize service flow during peak hours.
  • Monitored dining area to maintain cleanliness and organization throughout shifts.
  • Handled guest inquiries and concerns professionally, fostering positive relationships.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Delivered pick-up and curbside orders to guests.
  • Opened and closed seating sections according to volume of guests.

Housekeeper

Saint Francis Hospital South
05.2022 - 08.2022
  • Maintained cleanliness and sanitation standards in patient rooms, common areas, and medical facilities.
  • Utilized cleaning equipment and chemical solutions safely and effectively to ensure a hygienic environment.
  • Assisted in restocking supplies and inventory management to support operational efficiency.
  • Reported maintenance needs promptly to enhance facility safety and functionality.
  • Followed infection control protocols consistently to minimize the risk of hospital-acquired infections.
  • Adapted quickly to changing priorities in a fast-paced healthcare setting while maintaining high service standards.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Polished fixtures to achieve professional shine and appearance.

Restaurant Hostess

Buffalo Wild Wings
10.2020 - 11.2021
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservations using restaurant management software for efficient table allocation.
  • Contributed to improved dining experiences by clarifying menu details.
  • Coordinated with servers to optimize service flow during peak hours.
  • Monitored dining area to maintain cleanliness and organization throughout shifts.
  • Handled guest inquiries and concerns professionally, fostering positive relationships.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Delivered pick-up and curbside orders to guests.
  • Opened and closed seating sections according to volume of guests.

Education

GED -

Liberty High School
Colorado Springs, CO
06.2022

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Health and safety compliance
  • Kitchen cleaning
  • Hospitality background
  • Customer service-focused
  • Excellent oral and written communication
  • Physically strong
  • Resident support

Certification

CPR certified

Timeline

House Keeper

Academy Hotel
06.2023 - 03.2025

Housekeeper

Saint Francis Hospital South
05.2022 - 08.2022

Restaurant Hostess

Buffalo Wild Wings
10.2020 - 11.2021

GED -

Liberty High School
Nayloni King