Natheniel Pittman
Michigan
Summary
Enthusiastic team player seasoned at making lasting impact on organization. Detail-oriented and highly organized with great communication skills. Successfully troubleshoots issues to customer satisfaction. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
5
5
years of professional experience
Work History
Client Intake Specialist
LegalCalls
Worldwide Remote
04.2023 - Current
- Maintained organized and secure customer files to facilitate customer support and follow-up.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Documented and detailed calls and complaints using call center's CRM database.
- Resolved concerns with products or services to help with retention and drive sales.
- Received and placed telephone calls to clients and prospective clients.
- Completed data entry of legal documents into electronic filing systems.
- Developed favorable customer service relationships and built new, robust customer bases.
- Developed comprehensive client profiles through thorough data collection and analysis.
- Maintained strict confidentiality of sensitive client information, adhering to company policies and legal regulations.
Inside Sales Agent
Elite Virtual Office
Worldwide Remote
01.2023 - 03.2023
- Maintained current knowledge of evolving changes in marketplace.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Used CRM software to maintain detailed contact logs and account records.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Asked pertinent questions to understand customer requirements.
- Recorded and updated customer information in online systems.
- Followed up with customers to solicit further sales.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
Self-Employed
Natheniel Pittman
Michigan , United States of America
01.2019 - 11.2022
- Explained services and products to customers in friendly and engaging way.
- Created internal control of day-to-day transactions and punctually opened and closed business.
- Devised new promotional approaches to boost customer numbers and market growth while enhancing engagement.
- Conversed with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Employed modern cleaning methods to produce clean results without chemical detergents to protect environment.
- Completed accurate material and labor estimates for jobs.
- Conversed with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Solved customer challenges by offering relevant products and services.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Conversed with customers on site and remotely answer questions and fix any problems customer may run in to.
- Built relationships with customers using strong persuasion and active listening skills.
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
- Managed bookkeeping functions such as invoicing and account reconciliations.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
- Monitored in-house inventory and performed basic bookkeeping tasks.
- Calculated prices, collected payments and furnished written receipts to support accounting records and help business remain profitable.
Education
No Degree - Biblical
Theocratic Ministry School
Bookkeeping Certificate - Bookkeeping
International Open Academy
Online 08.2023
TESOL Certificate-120 Hour -
International Open Academy
Online12.2022
High School Diploma -
Penn Foster
Online 11.2018
Skills
- Company Quality Standards
- Productivity and Time Management
- Complex Problem-Solving
- Conscientious and Detail-Oriented
- Customer Experience
- Reading Comprehension
- Customer Needs Assessments
- Sales Pitching
- Customer Interaction
- Sales Strategies
- Financial Management
- Monthly Reconciliations
- Financial Statements Expertise
- Account and Ledger Reconciliations
- Budget Support
- Transforming Data
- Client Confidentiality
- Follow-up skills
- Intake Process Management
Additional Information
Currently I am a Digital Nomad abroad in Latin America but have a reliable internet connection, as well as authorization to work in the US remotely.
For contacting use phone number listed above as well as +57 300 1526343 in WhatsApp, and Npittman323@gmail.com for Email.
Timeline
Client Intake Specialist
LegalCalls
04.2023 - Current
Inside Sales Agent
Elite Virtual Office
01.2023 - 03.2023
Self-Employed
Natheniel Pittman
01.2019 - 11.2022
No Degree - Biblical
Theocratic Ministry School
Bookkeeping Certificate - Bookkeeping
International Open Academy
TESOL Certificate-120 Hour -
International Open Academy
High School Diploma -
Penn Foster
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