Nathan Sheppard
Correctional Officer
Fowler
Summary
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Demonstrates reliability and adaptability, coupled with a swift capacity to learn and implement new skills effectively. Committed to leveraging strengths to drive team success and foster organizational growth. Upholds a strong sense of personal integrity, ensuring a trustworthy and dedicated approach in all endeavors.
Overview
6
6
years of professional experience
1
1
Language
Work History
Correctional Officer
Corecivic Inc.
09.2025 - Current
- Monitored inmate behavior to prevent disturbances and ensure compliance with regulations.
- Collaborated with staff to develop and enforce operational procedures for effective facility management.
- Responded promptly to emergencies, employing de-escalation techniques to minimize risks.
- Documented incidents and maintained accurate records for accountability and reporting purposes.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Learning Ambassador
Amazon
07.2021 - 04.2024
- Conducted needs assessments to tailor training programs that address specific skills gaps.
- Led transition to digital learning platforms, ensuring uninterrupted training for 6-12 Trainees at a time during the Covid-19 pandemic.
- Encouraged learning-driven workplace atmosphere, significantly reducing employee turnover rates.
- Boosted employee performance and confidence by providing regular constructive feedback and coaching.
- Analyzed training program effectiveness, making data-driven adjustment recommendations for continuous improvement.
Sales Associate
Best Buy
10.2020 - 01.2021
- Cultivated customer relationships to drive repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
- Created welcoming experiences for existing, new, and potential customers.
- Fostered customer rapport and loyalty through personalized interactions.
Education
High School Diploma -
Doherty Highschool
Colorado Springs05.2021
Skills
- Peer mentoring
- Adaptive learning
- Training facilitation
- Educational technology
- Group and individual instruction
- Digital literacy
- Conflict resolution skills
- Relationship building and management
- File and record maintenance
- Integrity maintenance
Languages
5
Timeline
Correctional Officer
Corecivic Inc.
09.2025 - Current
Learning Ambassador
Amazon
07.2021 - 04.2024
Sales Associate
Best Buy
10.2020 - 01.2021
High School Diploma -
Doherty Highschool