Detail-oriented Operations and Administrative Professional with expertise in office management, stakeholder relations, project coordination, and billing operations. Delivered executive-level support across healthcare, higher education, and public-interest sectors. Proven ability to manage complex responsibilities in fast-paced environments.
Overview
18
18
years of professional experience
Work History
PRACTICE ADMINISTRATOR
Albuquerque Psychiatry & Psychology, LLC
03.2025 - 06.2026
Managed front-office operations for a behavioral health practice supporting six providers and hundreds of active patients.
Coordinated scheduling, billing, patient communications, and administrative workflows to support efficient day-to-day practice operations.
Processed insurance claims, patient payments, and billing activities while assisting with claim resolution and coverage inquiries.
Maintained confidential patient records and ensured compliance with privacy and documentation requirements.
Served as a primary point of contact for patients, providers, and insurance carriers, resolving issues and facilitating continuity of care.
Supported the implementation of a new practice management platform, assisting with scheduling, billing, client management, and operational workflow transitions.
PRIVATE TUTOR
Teach English Academy
08.2018 - 07.2019
Delivered individualized English-language instruction to K-12 students throughout Madrid.
Developed customized lesson plans tailored to student learning objectives and academic needs.
Assisted students with coursework, homework completion, and project-based learning.
Madrid, Spain
CHIEF OF STAFF
Graduate & Professional Student Association, University of New Mexico
09.2015 - 05.2018
Coordinated administrative processes supporting the allocation and oversight of more than $32 million in annual student fee funding across university programs and initiatives.
Served as a liaison between student leadership and university administration, representing graduate and professional student interests on institutional boards, committees, and strategic initiatives.
Managed organizational operations including scheduling, communications, project tracking, budgeting support, and event coordination.
Planned and executed campus-wide meetings, programs, and special events involving students, faculty, and university leadership.
Collaborated with state legislators and university stakeholders to advocate for higher education funding and capital improvement projects.
STATE PRESIDENT / INTERN
New Mexico Public Interest Research Group
01.2013 - 08.2015
Led grassroots advocacy campaigns involving students, faculty, and community stakeholders on public policy and consumer protection issues.