NATHAN CECCARELLI
Denver
Summary
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
8
8
years of professional experience
Work History
Account Executive
Service Express
12.2023 - 02.2025
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Sales Development Representative
Service Express
11.2022 - 11.2023
- Build and manage accurate sales pipeline to maintain high volume of activity
- Managed over 165 customer calls per day, while also balancing new logo prospecting research
- Win new business by articulating full value of company's capabilities to prospects.
- Utilize CRM to manage sensitive client information and update existing and new client profiles.
- Develop advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
Key Leader
Lululemon
09.2021 - 11.2022
- Maintain guest satisfaction with forward-thinking strategies focusing on addressing needs and resolving concerns
- Address internal supply problems head-on and develop creative solutions to prevent delays and missed targets
- Mentor and train employees, resulting in stronger staff development and increased productivity
- Accountable to store KPI's including sales, productivity, and inventory accuracy
- Provide monthly business reports including wins and opportunities for improvement.
Educator
Lululemon
08.2020 - 09.2021
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs
- Provided timely and effective resolutions to problems, securing guests and ensuring satisfaction
- Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
Business Analyst Intern
PipelineRX
05.2019 - 08.2019
- Assisted COO with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements
- Created and maintained scorecard for COO to track productivity by client.
Building Department Intern
City Of San
07.2017 - 08.2018
- Assisted contractors/homeowners in business and residential permitting process
- Managed appointment documentation for local customers
- Interacted with customers by phone, email and in-person to provide information.
Education
Bachelor of Science - Operations Management
University of Colorado at Boulder
Boulder, CO05.2020
Bachelor of Science - Marketing
University of Colorado at Boulder
Boulder, CO05.2020
Skills
- Peer Mentoring/Training
- Building Customer Trust and Loyalty
- Intentional Listening
- Client Correspondence
- Pipeline Growth
- Account management
- Client relationship building
- Relationship building and management
- Pipeline management
Skills
- Lead Prospecting
- Cold Calling
Timeline
Account Executive
Service Express
12.2023 - 02.2025
Sales Development Representative
Service Express
11.2022 - 11.2023
Key Leader
Lululemon
09.2021 - 11.2022
Educator
Lululemon
08.2020 - 09.2021
Business Analyst Intern
PipelineRX
05.2019 - 08.2019
Building Department Intern
City Of San
07.2017 - 08.2018
Bachelor of Science - Marketing
University of Colorado at Boulder
Bachelor of Science - Operations Management
University of Colorado at Boulder
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