Nathan Carter

- Managed taproom operations, providing guests with high quality food and beverages with unforgettable service.

- Ensured taproom team is supported with proper training, resources, and etiquette.

- Handle beginning and end of day accounting. Confirming drawer totals, sales, and labor numbers are properly tracked and recorded.

- Supported local communities through engagements hosted within the taproom, generating positive relationships and business.

- Maintained cleanliness and organization of the taproom environment.

- Provided high quality customer service, making it my top priority to ensure guests have a wonderful experience.

- Accurately take food and beverage orders, ensuring they arrive in a timely and presentable fashion.

- Answer questions from guests and support staff, enhancing overall communication.

- Maintained cleanliness and organization of dining area, adhering to health and safety standards.

- Handled cash transactions accurately, ensuring financial accountability at end of shift.

- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

- Worked with fellow peers to find efficient and meaningful ways to interact with the local Drake Neighborhood.

- Organized events on campus for students and community members to attend.

- Maintain a high level of communication and open dialogue with Drake staff, students, and neighbors.

- Provided educational opportunities for Drake students and staff to learn about historical and cultural factors that have shaped the community.

- Interacted with potential voters in various capacities, answering campaign related questions in a friendly and accurate manner.

- Going door-to-door to deliver information related to the voting process along with candidate information for potential voters.

- Organize, attend, and discuss various fundraising efforts for the campaign.

- Coordinated volunteer recruitment efforts, enhancing campaign support and community involvement.

- Supported campaign staff in various administrative tasks, contributing to overall team efficiency.

- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.

- Engaged with customers to resolve complaints efficiently, improving overall dining experience.

- Trained and mentored new team members in operational procedures and customer engagement techniques.

- Maintained cleanliness and organization of workstations, promoting a safe environment for staff and customers.

- Collaborated with team to streamline food preparation processes, enhancing efficiency during peak hours.