Nathan Ayotte
Wheatley
Summary
Experienced with managing client relationships and addressing customer concerns efficiently. Utilizes effective communication and problem-solving skills to resolve issues promptly. Strong understanding of customer service principles and maintaining high satisfaction levels.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Coordinator
JJ Acoustic Engineering Ltd.
12.2022 - 11.2024
- Generated new business with marketing initiatives and strategic plans.
- Created customized presentations tailored to specific client needs, showcasing the company''s expertise in their industry verticals.
- Identified new business opportunities by researching market trends and competitor analysis.
- Enhanced client relationships through regular communication and prompt responses to inquiries.
- Optimized lead nurturing processes through personalized follow-ups with prospects at various stages of the sales funnel.
- Conducted comprehensive market research to identify potential clients and establish connections.
- Led targeted calling campaigns to engage and acquire new clients
Acoustic Technician
JJ Acoustic Engineering Ltd.
12.2022 - 11.2024
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Noise Impact Studies.
- Architectural Acoustic Design Review.
- Mechanical Acoustic Design Review.
- Mechanical Noise Impact Through Floor Assembly.
- HVAC Ductwork Noise Analysis.
- Sound Transmission Class (STC) Testing.
- Impact Insulation Class (IIC) Testing.
- Noise Criteria (NC).
- Testing Speech Privacy Class (SPC).
- Testing Reverberation Time (RT60) Testing.
- Drafting Reports.
- Proposal preparation and submission.
Labourer
Bayside Homes
07.2022 - 11.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Consent Representative Bell FTTH
Gestions Travaux Réseaux
03.2020 - 12.2021
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Provide solutions to client complaints, keep records of all interactions.
- Resolved problems, improved operations and provided exceptional service.
Bell FTTH Network Installation
Gestions Travaux Réseaux
03.2018 - 11.2020
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Operated equipment such as fork trucks and skidders.
- Identified issues, analyzed information and provided solutions to problems.
- Cross-trained existing employees to maximize team agility and performance.
Education
Diploma - Carpentry Framing And Forming Foundation
Collège La Cité
03.2016
College Degree - Police Foundations
La Cité Collégiale
04.2013
High School Diploma -
Riverside Regional School
06.2001
Skills
- Bilingual, English & French
- Self-motivated professional
- Collaboration
- Flexible & Adaptable
- Customer Service
- Written Communication
- Computer proficiency
- G-Suite
- MS Office
- Project Representative Expertise
- Staff Management
- Processes And Procedures
Certification
- First Aid and CPR
- WHMIS
- Trenching & Excavations
- Working at Heights
- Confined Spaces Entry
Languages
English
Native or Bilingual
French
Native or Bilingual
Skills
- MS Office
- Project Representative Expertise
Timeline
Business Development Coordinator
JJ Acoustic Engineering Ltd.
12.2022 - 11.2024
Acoustic Technician
JJ Acoustic Engineering Ltd.
12.2022 - 11.2024
Labourer
Bayside Homes
07.2022 - 11.2022
Consent Representative Bell FTTH
Gestions Travaux Réseaux
03.2020 - 12.2021
Bell FTTH Network Installation
Gestions Travaux Réseaux
03.2018 - 11.2020
College Degree - Police Foundations
La Cité Collégiale
High School Diploma -
Riverside Regional School
Diploma - Carpentry Framing And Forming Foundation
Collège La Cité
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