Nathaly Quinonez
Fort Collins
Summary
As a Team Lead at Urban Air, I focus on customer satisfaction and problem solving. I fix issues that may occur with team members or guests. I make sure safety is number one priority for all, and I manage my time efficiently in order to complete tasks in an organized manner. I can multitask on my own but also work well with others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
Urban Air Trampoline and Adventure Park
05.2021 - Current
- Coached team members in techniques necessary to complete job tasks.
- Increased customer satisfaction by ensuring timely and efficient completion of tasks.
- Provided safety to team members and guests.
- Communicated with co-workers and guests.
- Managed time wisley to complete tasks.
- Kindly greet and direct guests
Education
Pre Nursing
Front Range Community College
Fort Collins, COHigh School Diploma -
Fort Collins High School
Fort Collins, CO05-2024
Skills
- Attention to detail
- Customer focus
- Workplace safety
- Complaint resolution
- Problem-solving
- Teamwork
- Communication
Certification
I am a certified nurse assistant and started but not yet completed my QMAP qualification.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Lead
Urban Air Trampoline and Adventure Park
05.2021 - Current
Pre Nursing
Front Range Community College
High School Diploma -
Fort Collins High School
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