Natasha Barnum-knoll
Colorado Springs
Summary
Proven Warehouse Worker and Server with a track record of enhancing customer satisfaction and streamlining operations at Amazon. Excelled in packaging, labeling, and maintaining a clean environment. Demonstrated exceptional multitasking and self-motivation, improving service delivery by 30%. Skilled in fostering positive relationships and executing efficient workflow practices.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Amaozn
11.2023 - Current
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- scanned products, put products into different totes, collect routes for the delivery drivers
Server P
IHOP
04.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Cracker Barrell Old Country Store
02.2021 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Stacking and staging
Timeline
Warehouse Worker
Amaozn
11.2023 - Current
Server P
IHOP
04.2022 - 03.2023
Server
Cracker Barrell Old Country Store
02.2021 - 01.2022
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