Housekeeping Room Attendant
hilton honors
BOGOTÁ, D.C., Cundinamarca
02.2023 - 05.2023
- Attended to guest rooms by sweeping, mopping, and vacuuming.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Sorted and counted linens and organized in storage areas.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Inspected all assigned rooms upon completion of cleaning duties.
- Followed safety procedures when using chemical cleaners and power equipment.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Communicated with maintenance team on damages to repair.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Reported damage or theft of hotel property to management.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Responded promptly to guest requests for additional supplies or services.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Ensured compliance with health regulations regarding sanitation procedures.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Responded promptly to requests from guests and other departments.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Waxed and polished wood furnishings to restore faded appearance.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Communicated effectively with team members about daily assignments and task progress.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Replaced dirty linens with clean items according to established standards of quality control.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Kept up-to-date records of items cleaned in each room.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Organized storage areas for efficient access to materials and supplies.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Removed trash from rooms and replaced liners to wastebaskets.
- Communicated with customers about requests for additional supplies or cleaning services.
- Replenished room amenities according to established guidelines.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Collaborated with team members to ensure timely completion of assigned tasks.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Organized supplies for use based on expected customer needs.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Inspected furniture for damage or stains in between guest stays.
- Assisted in laundry operations when needed by sorting linens and loading machines.
- Participated in regular training sessions related to hospitality industry trends and best practices.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
