Nataly Parga
Denver
Summary
Detail-oriented and highly organized office assistant with 4 years of experience in managing office operations, supporting teams, and ensuring smooth administrative processes. Proven ability to handle multiple tasks, manage schedules, and improve office efficiency. Skilled in data entry, customer service, document management, and office communication. Strong problem-solving abilities, excellent time management, and a team-oriented approach to handling complex tasks. Seeking to contribute to a dynamic organization where I can apply my skills to improve operational workflows and support business growth.
Overview
5
5
years of professional experience
Work History
Treatment Coordinator
Holt Orthodontics
12.2022 - Current
- Research billing issues, schedule appointments and verify insurance coverage.
- Utilize strong communication skills to inform patients about procedures, schedules, and financial obligations.
- Provide exceptional bilingual customer service to all patients to address any patients concerns and educate them to understand the information regarding their treatment plan.
- Present the providers recommended treatment plan with the proper vocabulary, digital visuals, and models.
Patient Coordinator
Belmar Orthodontics
01.2022 - 12.2022
- Worked closely with the provider for schedule utilization including check in/out and keeping the templates to full capacity
- Maintained confidentiality of patient data and condition to safeguard health information.
- Completely fill-out new patient phone slips, adding proper insurances, and scanning information into chart
- Promptly reply to emails concerning business function/flow from doctors and patients and letting the sender know when the task is complete
Patient Account Specialist
Risas Dental And Braces
06.2020 - 01.2022
- Maintained high levels of data accuracy with meticulous attention to detail in processing insurance claims and updating patient records.
- Reduced outstanding balances by diligently following up on overdue payments and negotiating payment plans.
- Assist with financial month end reports, adjustments, and treatments
- Work directly with insurances to provide dental services prior to each new patient exams (Medicaid, CHP+, Delta Dental of all states, Cigna, etc.)
Education
High School Diploma -
DSST College View High School
Denver, CO05-2021
Skills
- Office administration
- Communication
- Multitasking
- Problem solving
- Attention to detail
- Time Management
- Organization
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Treatment Coordinator
Holt Orthodontics
12.2022 - Current
Patient Coordinator
Belmar Orthodontics
01.2022 - 12.2022
Patient Account Specialist
Risas Dental And Braces
06.2020 - 01.2022
High School Diploma -
DSST College View High School
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