Summary
Work History
Education
Skills
Languages
Interests
Timeline
Hi, I’m

Nataly Farfan

Customer Service
Tulua,VAC

Summary

Driven by a results-focused approach, I leveraged styling techniques and customer service expertise at Valentino Store and Zona Pink to enhance customer satisfaction and streamline operations. Ability to blend patience, empathy, and planning skills led to significant improvements in engagement and operational efficiency, showcasing commitment to excellence and achievement. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Valentino Store

Online Personal Shopper
01.2024 - Current

Job overview

I offer online consulting services for a clothing and footwear store, where I help with various aspects such as inventory management, marketing strategies, and customer engagement to optimize their operations and enhance their overall performance.

Employe Contact Vanessa: +57 314 744 5458

Zona Pink

Commercial Assistant
12.2020 - 11.2023

Job overview

  • Increased customer satisfaction by providing timely and accurate product information, addressing inquiries, and resolving issues.
  • Maintained office supply inventory and ordered new supplies when needed.
  • Coordinated logistics operations for shipments, liaising with carriers to secure optimal rates while meeting delivery timelines.
  • Assisted in preparation of financial reports by collecting data, analyzing results, and presenting findings to senior management.
  • Employee Contact: +1 9544879287

Education

Yedmy Alejandra Gomez Romero Teacher From UCEVA
Tulua

from English B2 Level Course
07.2022 - 11.2022

University Overview

It was an excellent and satisfactory experience in the course, in which I exceeded my teacher's expectations. I feel confident and satisfied as I increasingly develop my knowledge of foreign languages.

Contact : 3184035336

Institute CEO
Tuluá, Colombia

High School Diploma
01.2019 - 11.2019

Skills

Styling Techniques

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Languages

Spanish
Native language
Spanish
Proficient
C2
English
Upper intermediate
B2

Interests

Music in Foreign Languages: I have a strong appreciation for music in different languages, which fuels my interest in exploring and understanding various cultural rhythms and lyrical expressions. This interest not only enhances my musical knowledge but also my linguistic skills. Social Relationships: Building and nurturing meaningful relationships is a key aspect of my personal and professional life. I value the exchange of ideas and experiences with people from diverse backgrounds, which enriches my social interactions and supports my collaborative efforts. Reading: I have a deep passion for literature, exploring a diverse range of genres and authors. I enjoy delving into both classic and contemporary works to broaden my perspectives and enhance my understanding of different cultures and ideas.

Timeline

Online Personal Shopper

Valentino Store
01.2024 - Current

Yedmy Alejandra Gomez Romero Teacher From UCEVA

from English B2 Level Course
07.2022 - 11.2022

Commercial Assistant

Zona Pink
12.2020 - 11.2023

Institute CEO

High School Diploma
01.2019 - 11.2019
Nataly Farfan Customer Service