Hi, I’m
Natalie Wisdom
Denver
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Known for reliability and adaptability. Swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
11
years of professional experience
Work History
Rocky Mountain Human Services
Case Manager
07.2024 - Current
Job overview
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Therapy Travelers
Behavior Analyst
12.2022 - 07.2024
Job overview
- Collect data consistently and accurately during all treatment sessions using the most up to date data collection technology
- Communicate clearly, effectively and professionally across all media and with all stakeholders including clients, families, supervisors, peers, and clinical support staff
- Collaborative with a cohesive team of Therapists and Clinicians
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Center for Autism and Related Disorders, LLC. (CARD)
Behavioral Therapist
10.2019 - 12.2022
Job overview
- Documented patient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Collected session data to aid in treatment planning and assessment.
- Developed behavior intervention plans based on principles of applied behavior analysis.
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
- Supervised clinicians-in-training such as interns and new counselors.
Eyes Open Project
Store Manager/Associate Creative Director
11.2018 - 11.2019
Job overview
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Evaluated and contributed to creative team ideas and translated into actionable project plans.
- Directed and supervised team of designers to create award-winning visual media campaigns.
- Designed innovative creative strategies to raise brand awareness and engagement for organization.
- Developed artistic visual products while working within defined technical constraints.
- Coordinated with vendors and suppliers to source materials and equipment needed for production.
- Implemented strategies for promoting campaigns on social media.
Rags Consignment
Store Manager
06.2014 - 11.2018
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Gained strong leadership skills by managing projects from start to finish.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
Education
Academy of Art University
Associate of Arts - AA from Photography
CareeristLos Angeles, CA
Certification from Quality Assurance Software Engineering
05-2025
Skills
- Referral coordination
- Organization and multitasking
- Verbal and written communication
- Store operations oversight
- Recruiting and hiring
- Store merchandising
- Customer service management
- Relationship building and management
- Crisis intervention strategies
- Creative positioning
- Concept pitching
- Art direction
Timeline
Case Manager
Rocky Mountain Human Services
07.2024 - Current
Behavior Analyst
Therapy Travelers
12.2022 - 07.2024
Behavioral Therapist
Center for Autism and Related Disorders, LLC. (CARD)
10.2019 - 12.2022
Store Manager/Associate Creative Director
Eyes Open Project
11.2018 - 11.2019
Store Manager
Rags Consignment
06.2014 - 11.2018
Academy of Art University
Associate of Arts - AA from Photography
Careerist
Certification from Quality Assurance Software Engineering
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