Natalie Sotile
Littleton
Summary
Dedicated college student with a strong passion for customer service and a proven track record of excelling in fast-paced restaurant environments. Consistently delivering accurate orders and providing impeccable service to tables. Committed to meeting customer needs, driving satisfaction, and fostering long-term loyalty.
Overview
4
4
years of professional experience
Work History
Cook/Restaurant Server
Southside Pizza
06.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
Host/Server
Texas Roadhouse
05.2021 - 06.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Associate of Applied Science -
Red Rocks Community College
Denver, CO05-2026
High School Diploma -
Bear Creek High School
Lakewood, CO05-2023
Skills
- Customer Service
- Strong Work Ethic
- Positive and professional
- Adaptable to new work environments
- Strong interpersonal skills
- Food handling
- Hospitality and service industry background
Education and Training
other,true,other
Timeline
Cook/Restaurant Server
Southside Pizza
06.2024 - Current
Host/Server
Texas Roadhouse
05.2021 - 06.2024
High School Diploma -
Bear Creek High School
Associate of Applied Science -
Red Rocks Community College
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