Natalia Gonzalez
Bogotá
Summary
Passionate and talented nail technician with over 9 years of experience in the beauty industry and luxury customer service. Demonstrated expertise in delivering high-end hospitality while working on luxury yachts, excelling in spa desk duties such as appointment scheduling, personalized assistance, and creating unforgettable experiences for guests. Background as an English and Spanish teacher, showcasing exceptional leadership qualities, creativity, and effective communication skills.
Overview
5
5
years of professional experience
Work History
SPA THERAPIST - NAIL TECHNICIAN
The Ritz Carlton Yacht Collection
10.2024 - 02.2025
- Nail technician in charge of provide professional nail services
- Assisted with reception duties, guest support and appointment scheduling
- Managed MXP Spa software and similar systems
- Ensured the spa is maintained to the highest standards while collaborating with colleagues in various spa duties
SPA THERAPIST - NAIL TECHNICIAN
Scenic Luxury Cruises
08.2023 - 08.2024
- Nail technician in charge of provide professional manicures, pedicures, and paraffin wax services
- Greet clients and provide a thorough consultation of their individual needs
- Among others, also in charge of preparing and cleaning the spa
SPA THERAPIST - NAIL TECHNICIAN
Royal Caribbean Cruises
08.2021 - 03.2022
- Nail technician in charge of provide professional nail services
- Assisted with reception duties, guest support and appointment scheduling
- Managed MXP Spa software and similar systems
- Ensured the spa is maintained to the highest standards while collaborating with colleagues in various spa duties
SPA THERAPIST - NAIL TECHNICIAN
Celebrity Cruises
02.2020 - 05.2020
- Nail technician in charge of provide professional manicures, pedicures, and paraffin wax services
- Greeted clients and provide a thorough consultation of their individual needs
- Among others, also in charge of preparing and cleaning beauty station in-between appointments and sterilizing equipment before use
Education
NAIL TECHNICIAN TRAINING -
London Wellness Academy
02.2020
DIPLOMATE IN SPANISH AS A FOREIGN LANGUAGE -
La Salle, University
01.2021
BACHELORS DEGREE - LANGUAGES EDUCATION
La Salle, University
01.2020
ELEMENTARY FIRST AID -
Red Ensign - Maritime Training
01.2020
FIRE PREVENTION AND FIRE FIGHTING -
Red Ensign - Maritime Training
01.2020
PERSONAL SURVIVAL TECHNIQUES -
Red Ensign - Maritime Training
01.2020
NAIL TECHNICIAN 600 HOURS TRAINING -
Chabelly Academy
01.2017
Skills
- Customer service
- Time management
- Nail art techniques
- Problem-solving skills
- Sanitation procedures
- Appointment management
- Team collaboration
- Product knowledge
- Training and coaching
- Service promotion
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Maritime Courses
- ELEMENTARY FIRST AID, Red Ensign - Maritime Training, 01/01/20, Isle of Wight, England
- FIRE PREVENTION AND FIRE FIGHTING, Red Ensign - Maritime Training, 01/01/20, Isle of Wight, England
- PERSONAL SURVIVAL TECHNIQUES, Red Ensign - Maritime Training, 01/01/20, Isle of Wight, England
Timeline
SPA THERAPIST - NAIL TECHNICIAN
The Ritz Carlton Yacht Collection
10.2024 - 02.2025
SPA THERAPIST - NAIL TECHNICIAN
Scenic Luxury Cruises
08.2023 - 08.2024
SPA THERAPIST - NAIL TECHNICIAN
Royal Caribbean Cruises
08.2021 - 03.2022
SPA THERAPIST - NAIL TECHNICIAN
Celebrity Cruises
02.2020 - 05.2020
DIPLOMATE IN SPANISH AS A FOREIGN LANGUAGE -
La Salle, University
BACHELORS DEGREE - LANGUAGES EDUCATION
La Salle, University
ELEMENTARY FIRST AID -
Red Ensign - Maritime Training
FIRE PREVENTION AND FIRE FIGHTING -
Red Ensign - Maritime Training
PERSONAL SURVIVAL TECHNIQUES -
Red Ensign - Maritime Training
NAIL TECHNICIAN 600 HOURS TRAINING -
Chabelly Academy
NAIL TECHNICIAN TRAINING -
London Wellness Academy
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