Natalia Cervantes
Private Family Care
Thornton
1
Certification
11
years of professional experience
Versatile professional with a solid background in patient care and customer service. Known for strong teamwork and communication skills, ready to leverage bilingual proficiency in supporting diverse client needs and improving service delivery.
Work History
Family Caregiver
1 Year- Developed individualized care plans in collaboration with family members and healthcare providers.
- Assisted with daily living activities, promoting independence and dignity.
- Part-Time traveled regularly by air to provide in-person care and assistance as needed
Manager
10 Years 3 Months- Oversaw daily operations, ensuring efficiency and adherence to company standards.
- Managed staff scheduling and resource allocation to optimize workflows.
- Implemented process improvements that enhanced service quality and reduced delays.
- Trained and mentored team members to foster skill development and performance excellence.
Education
GED
Skills
Patient care
Customer service
Time management
Team collaboration
Multitasking
Personal care assistance
English proficiency
Fluent Spanish
Bilingual in English
Effective communication
Certification
- CNA - Certified Nurse Assistant: 07/13/2026-01/31/2027
-Assisted patients with ADLs, mobility, hygiene, feeding, and other daily care needs.
-Monitored vital signs and reported changes in patient condition to nursing staff.
-Maintained patient safety, comfort, infection control, and confidentiality.
- CPR — Cardiopulmonary Resuscitation| In progress|
Timeline
Family Caregiver
Private Family Care
08.2025 - CurrentRead More
Manager
Los Arcos Express
04.2015 - 07.2025Read More
Central Elementary Community School
GED
Read More