NATALIA ARANGO LONDOÑO
Pembroke Pines,MAG
Summary
Seasoned Operations Manager and talented leader with 12 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
Work History
Sales Strategy & Operations Manager
INGECONCRETO - Engineering software and services for construction
01.2021 - Current
- Manage a team of four to increase business revenue.
- Achieved project deadlines by coordinating with vendors to manage performance.
- Conducted root cause analysis to diagnose issues in existing processes, enabling targeted improvements for maximum impact.
Market Research Director
ADAPTIVE CATALOG - Software for small businesses in the IT market
06.2019 - 01.2021
- Conducted qualitative and quantitative research with C-Level executives.
Products Specialist
CATALYST WORKPLACE ACTIVATION - Modular Walls distributor
08.2018 - 05.2019
- Created the strategy to introduce a European product in the US market.
Senior Logistics Analyst
INGECONCRETO - Engineering software and services for construction
06.2014 - 07.2017
- Conducted data analysis and developed a new database to track orders and inventory which contributed to reducing delivery times from 11 to 4 days.
OEM Team Head
PPG INDUSTRIES - Coatings company $14.8 B in sales
08.2013 - 05.2014
- Performed root cause analysis for customer complaints
- Conducted weekly meetings with cross-functional teams to increase sales to OEM customers (Renault, Mazda, General Motors).
Quality Assurance Associate
INGECONCRETO - Engineering software and services for construction
08.2010 - 01.2013
- Assisted in ISO 17025 certification with documentation and project management work.
Finance Intern
SURA - Insurance company with a presence in 11 countries in Latin America
01.2010 - 07.2010
- Performed The Cost of Capital Calculation and insurance risk analysis.
Education
Master of Engineering Management – Innovation & Customer Experience -
Duke UniversIty, Pratt School of Engineering
Durham, NC05.2018
Strategic Management Certificate -
LA SABANA UNIVERSITY, School of Business
Medellin, Colombia12.2014
Bachelor of Science, Management/Industrial Engineering -
EIA UNIVERSITY, School of Engineering
Medellin, Colombia07.2011
Skills
- Project Management
- Data Analysis
- Quantitative and Qualitative Research
- SQL
- Statistical analysis
- Problem Solving
- Advanced MS Excel
- Data visualization
- Strategic communication
Activities
- Independent consultant in business intelligence
- Watercolor painting
- Podcaster
Timeline
Sales Strategy & Operations Manager
INGECONCRETO - Engineering software and services for construction
01.2021 - Current
Market Research Director
ADAPTIVE CATALOG - Software for small businesses in the IT market
06.2019 - 01.2021
Products Specialist
CATALYST WORKPLACE ACTIVATION - Modular Walls distributor
08.2018 - 05.2019
Senior Logistics Analyst
INGECONCRETO - Engineering software and services for construction
06.2014 - 07.2017
OEM Team Head
PPG INDUSTRIES - Coatings company $14.8 B in sales
08.2013 - 05.2014
Quality Assurance Associate
INGECONCRETO - Engineering software and services for construction
08.2010 - 01.2013
Finance Intern
SURA - Insurance company with a presence in 11 countries in Latin America
01.2010 - 07.2010
Master of Engineering Management – Innovation & Customer Experience -
Duke UniversIty, Pratt School of Engineering
Strategic Management Certificate -
LA SABANA UNIVERSITY, School of Business
Bachelor of Science, Management/Industrial Engineering -
EIA UNIVERSITY, School of Engineering
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