Narasa Sutapalli

Walgreens, Tappahannock, VA → Frederick, MD, November 2023 – Present. Relocated to Frederick, MD, after starting in Tappahannock, VA. Accurately dispense prescription medications and verify dosage and instructions. Counsel patients on proper medication use, potential side effects, and health maintenance. Administer immunizations and ensure compliance with CDC and state guidelines. Maintain inventory, oversee controlled substances, and ensure regulatory compliance. Collaborate with healthcare providers to support patient care and optimize treatment outcomes. Key Skills: Proficient in pharmacy management software, skilled in Microsoft Office Suite (Word, Excel, Outlook), strong customer service and patient communication skills, effective team player with excellent attention to detail, and experienced in fast-paced retail pharmacy environments.

Pharmacy Manager
Oversaw daily pharmacy operations, ensuring safe, efficient, and compliant dispensing of medications

Led and developed pharmacy team members through coaching, performance evaluations, and training

Delivered exceptional patient care through medication counseling, immunizations, and health screenings

Ensured full compliance with state, federal, and company regulations and policies

Managed inventory levels, controlled substance compliance, and minimized medication waste

Built strong relationships with patients and healthcare providers to support optimal outcomes

Drove pharmacy performance metrics including customer satisfaction, script count, and revenue growth

Key Skills:

Leadership & team management

Proficient in pharmacy systems

Microsoft Office (Word, Excel, Outlook)

Excellent customer service and patient communication

Regulatory compliance and inventory control

Strategic problem-solving and decision-making

• Supervised pharmacy operations and ensured compliance with state regulations.