Narad Delgado Alvarado
Colorado Springs
Summary
Dynamic and results-driven professional with experience at OKrazy, excelling in sales negotiation and customer service. Proven ability to build relationships and generate leads, enhancing customer satisfaction. Bilingual in English and Spanish, adept at problem-solving and teamwork, ensuring compliance with safety protocols while delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Apprentice Car Sales Dealership
OKrazy
Oxford
07.2024 - 06.2025
- Assisted in daily operations, ensuring adherence to company standards and protocols.
- Supported senior staff in managing inventory and tracking supplies effectively.
- Learned and implemented safety procedures to maintain a secure work environment.
- Operated equipment and tools efficiently while following operational guidelines.
- Greeting customers, understanding their needs and preferences, and guiding them toward suitable vehicles.
- Conducting test drives, negotiating prices, explaining financing options, and completing sales paperwork.
- Developing relationships with customers to foster repeat business and referrals.
- Generating leads through various channels, including phone calls, emails, and social media, to expand the customer base.
- Addressing customer concerns, providing support throughout the purchase and ownership experience, and ensuring customer satisfaction.
Sport Event Staff
Federacion Costarricense de Taekwondo
San Jose
11.2021 - 06.2024
- Assisted in organizing and executing Taekwondo events, ensuring smooth operations and participant satisfaction.
- Set up event venues, managing logistics to create optimal environments for competitions.
- Collaborated with team members to deliver efficient customer service during events, addressing inquiries promptly.
- Monitored equipment and supplies, ensuring readiness and compliance with safety standards throughout events.
- Greeting guests, providing directions, answering questions, and ensuring a positive experience.
- Checking tickets, wristbands, or badges, and directing foot traffic.
- Maintaining cleanliness, ensuring proper equipment setup, and monitoring designated areas.
- Being aware of potential safety concerns, reporting incidents, and assisting with emergency situations.
- Providing friendly and helpful service to all attendees, enhancing their overall experience.
- Additional Responsibilities: assisting with food and beverage service, working with volunteers, and addressing any issues or emergencies that arise.
Education
High School Diploma -
MEP
Costa Rica04-2024
Skills
- Problem-solving
- Teamwork and collaboration
- Time management
- Safety awareness
- Effective written and verbal communication
- Bilingual (English and Spanish)
- Critical Thinking
- Sales negotiation
- Customer service
- Relationship building
- Conflict resolution
- Work prioritization
- Safety protocol adherence
- Safety guidelines compliance
- Attention to detail
- Adaptability and flexibility
Timeline
Apprentice Car Sales Dealership
OKrazy
07.2024 - 06.2025
Sport Event Staff
Federacion Costarricense de Taekwondo
11.2021 - 06.2024
High School Diploma -
MEP
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