
Healthcare administrative professional with hands-on experience in a hospital setting supporting patient access, registration, and service coordination in high-volume environments. Currently working as a Guest Relations Associate at a children’s hospital, where I assist patients and families both in person and over the phone, navigate electronic health records, and coordinate with multiple departments to ensure accurate information and smooth patient flow. Known for strong multitasking abilities, attention to detail, and maintaining confidentiality while handling sensitive patient information. Brings over three years of customer service experience, with a calm, patient-centered approach and a strong willingness to learn insurance, referral, and authorization processes to continue growing within healthcare administration.