Nancy Guerra Alarcón
Carbondale
Summary
Hospitality professional with 20 years of experience in restaurants, catering, and VIP events. Recognized for strong customer service, team leadership, reliability, and the ability to excel in fast-paced environments. Fluent in English and Spanish with additional language training.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Seasonal Server (Breakfast/Lunch)
Nectar
06.2025 - Current
- Memorized and presented daily specials.
- Served high-volume seasonal breakfast/lunch shifts.
- Handled carry-out orders and payments.
Seasonal Server
Poseidon Seafood Restaurant
06.2024 - Current
- Provided fast and friendly service.
- Memorized specials and assisted team workflow.
- Handled payments and guest requests.
Lead Server
Venga Venga Tacos of Snowmass
12.2015 - 04.2025
- Daily memorization of specials.
- Provided high-level customer service and support.
- Handled carry-out orders and guest payments.
- Supervised servers and side work.
- Answered phones and assisted guests.
Server / Catering Lead
Holy Tequila
11.2017 - 11.2023
- Presented specials and delivered excellent service.
- Managed catering events and deliveries.
- Handled payments and phone support.
Seasonal Server
One Hot Mama’s BBQ
04.2015 - 11.2023
- Provided seasonal high-volume service.
- Supported catering operations and deliveries.
- Trained new staff; handled phone inquiries.
VIP Hospitality & Catering
Sheper Event Group
01.2017 - 10.2019
- Provided VIP hospitality for ESM Patron Racing.
- Catered for team owners, drivers, and media.
Cocktail Server
The Cruise Room, Oxford Hotel
10.2013 - 04.2015
- Extensive knowledge of classic drinks and mixology.
- Shared venue history with guests.
- Performed efficiently in a busy environment.
VIP Hospitality & Catering
AUDI Motor Sports
01.2013 - 01.2015
- Provided hospitality for international racing events.
- Served owners, drivers, staff, and media.
Server / Catering
Jim ‘N Nick’s BBQ Restaurant
01.2006 - 10.2013
- Delivered excellent customer service.
- Handled catering, deliveries, and payments.
- Trained new employees.
Education
High School Diploma - undefined
Colegio San Marcos
Colombia1 year International Business - undefined
EAFIT University
5 years ESL - undefined
EAFIT University
6 months Portuguese - undefined
EAFIT University
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Responsible and trustworthy
- Teamwork and collaboration
- Full service dining
- High volume dining
- Cleaning and sanitizing
- Safe food handling
- Liquor, wine, and food service
Certification
TIPS certified
Education & Certifications
Fluent in Spanish & English
Timeline
Seasonal Server (Breakfast/Lunch)
Nectar
06.2025 - Current
Seasonal Server
Poseidon Seafood Restaurant
06.2024 - Current
Server / Catering Lead
Holy Tequila
11.2017 - 11.2023
VIP Hospitality & Catering
Sheper Event Group
01.2017 - 10.2019
Lead Server
Venga Venga Tacos of Snowmass
12.2015 - 04.2025
Seasonal Server
One Hot Mama’s BBQ
04.2015 - 11.2023
Cocktail Server
The Cruise Room, Oxford Hotel
10.2013 - 04.2015
VIP Hospitality & Catering
AUDI Motor Sports
01.2013 - 01.2015
Server / Catering
Jim ‘N Nick’s BBQ Restaurant
01.2006 - 10.2013
High School Diploma - undefined
Colegio San Marcos
1 year International Business - undefined
EAFIT University
5 years ESL - undefined
EAFIT University
6 months Portuguese - undefined
EAFIT University