Naidelin Canpos Estrada
Denver
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
Target
Glendale, Co
10.2024 - Current
- Pick and pack customer orders accurately and efficiently to meet fulfillment deadlines.
- Maintain organization of inventory and ensure product quality standards are met.
- Collaborate with team members to complete high-volume orders in a fast-paced environment.
- Providing support on the sales floor when needed, assisting customers and locating items.
Cashier / Customer Service Representative
Walmart
Lakewood, Co
07.2020 - 05.2023
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Provided efficient and courteous service to customers.
Package Handler
FedEx
Denver, Co
10.2022 - 12.2022
- Worked with coworkers to complete tasks.
- Identified ways to improve efficiency in operations and implemented process changes.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Focused on learning new skills and staying updated with industry changes.
Education
High School Diploma -
West High School
Denver, Co05.2022
Skills
- Cash Handling
- Maintaining Quality Assurance Standards
- Customer Interaction
- Quality Management
- Credit and Cash Transactions
- Identification Checks
- Mail Processing
- Heavy Lifting
- Workplace Safety
- Stocking Shelves
Languages
Spanish
Bilingual
Timeline
Fulfillment Associate
Target
10.2024 - Current
Package Handler
FedEx
10.2022 - 12.2022
Cashier / Customer Service Representative
Walmart
07.2020 - 05.2023
High School Diploma -
West High School