Nahla Zenati
Aurora
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
Work History
Co-Founder, Director, Writer
A-Z Productions
05.2015 - Current
- Managed cross-functional teams to drive project execution and ensure timely delivery of services.
- Oversaw financial management, including budgeting, forecasting, and resource allocation.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Grew the customer base through targeted outreach and networking events.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
Caregiver
Azin Home Care
10.2021 - 06.2025
- Assisted with medication management, adhering to prescribed schedules and guidelines.
- Assisted client with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
General Manager
Regal Greenwood Cinebarre
12.2022 - 05.2023
- Led staff training programs, fostering a culture of excellence and accountability.
- Analyzed financial reports to inform budgeting decisions and resource allocation.
- Developed marketing strategies to boost attendance and community engagement.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Associate Manager
Regal Entertainment Group
10.2015 - 01.2017
- Mentored team members, fostering a collaborative environment that increased overall productivity and morale.
- Evaluated operational performance metrics, identifying areas for improvement in service efficiency and quality.
- Collaborated with leadership on strategic planning, aligning operational goals with broader organizational objectives.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
Education
AAS Applied Arts and Science - Writing and Directing
Colorado Film School
05.2020
High School Diploma -
Cherry Creek High School
Greenwood Village, CO05-2014
Skills
- Customer service
- Team leadership
- Time management
- Relationship building
- Strategic planning
- Computer proficiency
- Microsoft Excel
- Customer satisfaction measurement
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
General Manager
Regal Greenwood Cinebarre
12.2022 - 05.2023
Caregiver
Azin Home Care
10.2021 - 06.2025
Associate Manager
Regal Entertainment Group
10.2015 - 01.2017
Co-Founder, Director, Writer
A-Z Productions
05.2015 - Current
AAS Applied Arts and Science - Writing and Directing
Colorado Film School
High School Diploma -
Cherry Creek High School
Awards
Three-time award-winning Music Video “Days of Thunder.”, Three-time award-winning film “Last of the Manticores” 2019, Audience Choice Award-winning film “The Perfect Proposal” 2017
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