Nadia Powell
Colorado Springs
Summary
Dedicated professional looking to meaningfully contribute obtained skills from recent military experience, and previous civilian work experience to a supporting company. Possessing strong leadership qualities and disciplined approach, well- qualified for roles requiring high integrity and diligence. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Military Police Officer
U.S. Air Force Active Duty
01.2023 - 12.2024
- Developed strong communication skills through effective articulation with supervisors and peers in fast paced, and high pressure work environments.
- Aided in resolution of conflicts among personnel, promoting cohesive unit environment.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
Customer Service Representative
Spectrum
03.2022 - 01.2023
- Gained customer trust and confidence by obtaining comprehensive knowledge of products and services to provide accurate information to customers.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Delivered prompt service to prioritize customer needs.
Sales Associate
Kohls Department Store
01.2019 - 02.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Sierra High School
Springs, Colorado05-2021
Skills
- Dependability
- Brand Representation
- Resiliency
- Interpersonal communication
- Relationship building
- Reliability and punctuality
- Prioritization
- Decision Making
- Call center operations
- Written communication
- Integrity and honesty
Certification
- Military police certificate in Criminal Justice with 17 college equivalency credits
Timeline
Military Police Officer
U.S. Air Force Active Duty
01.2023 - 12.2024
Customer Service Representative
Spectrum
03.2022 - 01.2023
Sales Associate
Kohls Department Store
01.2019 - 02.2022
- Military police certificate in Criminal Justice with 17 college equivalency credits
High School Diploma -
Sierra High School
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