Mykierah Lowe
Denver
Summary
Dynamic healthcare professional with experience at UC Health & HCA Healthcare, excelling in patient care and safety. Proven ability to educate patients and collaborate effectively with medical teams. Skilled in medical documentation, medical assistance and conflict resolution, ensuring high standards of professionalism. Committed to enhancing patient experiences through empathy and effective communication. Alongside with a proven track record of productivity and efficient task completion. Excel in communication, empathy, and teamwork, ensuring optimal patient care and smooth operational flow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Transporter
Sky Ridge Medical Center
Lone Tree
07.2024 - Current
- Maintained cleanliness of transport vehicles and equipment.
- Educated patients on safe transfer techniques while preparing them for transport.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Checked all medical documents for accuracy prior to transporting patients.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Operated lift devices such as stair chairs safely and efficiently.
- Collected patient information from nursing staff prior to transport.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
CERTIFIED NURSE ASSISTANT
UCHealth
Aurora
05.2021 - 03.2024
- Collected samples for laboratory testing under the direction of a registered nurse or physician.
- Answered call lights in a timely manner and responded appropriately to requests from patients or family members.
- Responded quickly to emergency situations in order to provide life-saving interventions.
- Checked vital signs, including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
RETAIL SALES ASSOCIATE
Shoe palace
Lone tree
04.2020 - 01.2021
- Provided product information and answered customer questions.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Assisted customers with finding the right product for their needs.
- Handled customer complaints in a professional manner.
- Greeted customers upon entering the store and provided assistance.
CUSTOMER SALES MANAGER
Walmart
Denver
01.2018 - 01.2020
- Developed pricing models based on market conditions, cost analysis.
- Developed promotional materials for new products or services to attract potential customers.
- Collaborated with marketing team members to create campaigns aimed at increasing customer engagement.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Created and implemented strategies to increase sales of products and services.
- Analyzed data collected from surveys and focus groups to gain insights into customer needs and preferences.
- Implemented changes based on feedback received from customers regarding product performance or features.
- Prepared reports on customer service metrics such as response times, resolution rates.
Education
DIPLOMA -
Cherry Creek High School
Greenwood Village, CO05.2020
Skills
- Customer service
- Management assistance
- Empathy
- Teamwork
- Time management
- Product knowledge
- Patient transport
- Medical terminology
- Patient education
- Medical documentation
- Software and computer documenting
- software, computer databases
- Problem solving
- Data collection
- Professionalism and ethics
- Conflict resolution
- Patient safety
- Patient escorting
- Attention to detail
- Effective communication
Languages
English | Native
Certification
- BLS certificate ( renew date 01/2026 )
- CNA license ( renew date 03/2027 )
Accomplishments
Recolonization for my hard work from my current boss through our reward website through the company.
Timeline
Patient Transporter
Sky Ridge Medical Center
07.2024 - Current
CERTIFIED NURSE ASSISTANT
UCHealth
05.2021 - 03.2024
RETAIL SALES ASSOCIATE
Shoe palace
04.2020 - 01.2021
CUSTOMER SALES MANAGER
Walmart
01.2018 - 01.2020
DIPLOMA -
Cherry Creek High School
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