Summary
Overview
Work History
Education
Skills
Timeline
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Mykalah Lulich

Mykalah Lulich

Windsor,CO

Summary

Dynamic shift leader with a proven track record at Baskin Robbins Ice Cream, excelling in team leadership and problem-solving. Successfully trained new employees, enhancing service quality and customer satisfaction. Expert in cash handling, ensuring accuracy and minimizing discrepancies. Recognized for fostering a positive workplace culture and achieving production goals through effective collaboration.

Overview

2
2
years of professional experience

Work History

Shift Leader

Baskin Robbins Ice Cream
12.2023 - 08.2025
  • Assisted in training new team members on operational procedures and safety protocols.
  • Monitored inventory levels and communicated restock needs to ensure product availability.
  • Collaborated with team to maintain cleanliness and organization of workstations.
  • Supported management in achieving daily production goals through effective teamwork.
  • Handled customer inquiries and resolved issues to enhance overall service experience.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

High School Diploma -

Windsor High School
Windsor, CO
05-2025

Bachelor of Science - Biology Pre-Med

University of Louisiana At Lafayette
Lafayette, LA
05-2029

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving

Timeline

Shift Leader

Baskin Robbins Ice Cream
12.2023 - 08.2025

High School Diploma -

Windsor High School

Bachelor of Science - Biology Pre-Med

University of Louisiana At Lafayette

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Mykalah Lulich