Summary
Overview
Work History
Education
Skills
Timeline
Generic

Murrine Huerena

Denver

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

21
21
years of professional experience

Work History

Cashier

united pacific
Thornton
12.2023 - 07.2025
  • Processed customer transactions using point-of-sale systems efficiently.
  • Maintained clean and organized checkout area for customer convenience.
  • Assisted customers with product inquiries and recommendations.
  • Managed cash drawer, ensuring accurate currency handling and reconciliation.
  • Collaborated with team members to maintain store inventory levels.
  • Accepted cash and credit card payments, issued receipts and provided change.

Caregiver

Vitalcare Home Health
Westminster
05.2022 - 09.2023
  • Assisted clients with daily living activities and personal care routines.
  • Administered medications according to prescribed schedules and guidelines.
  • Monitored client health and reported changes to healthcare professionals.
  • Maintained a clean and safe environment for clients at home.
  • Coordinated transportation for clients to medical appointments and social activities.

Customer Relations Representative

Alliance Data
Westminster
03.2013 - 11.2018
  • Resolve customer inquiries using company systems and tools
  • Collaborate with team to enhance customer experience processes
  • Analyze customer feedback for process improvements
  • Upheld privacy and security requirements for customer information.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Consulted with customers to resolve service and billing issues.

Medical Billing Specialist

Provider Services
Thornton
04.2004 - 01.2009
  • Processed medical claims using billing software for timely submissions.
  • Reviewed patient records to ensure accurate billing information.
  • Resolved discrepancies by communicating with healthcare providers and patients.
  • Managed insurance verifications to confirm patient coverage details.
  • Maintained confidentiality of sensitive patient information in compliance with regulations.
  • Updated billing systems regularly to reflect changes in insurance policies and procedures.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Posted charges, payments and adjustments.
  • Completed appeals and filed and submitted claims.

Education

GED -

Adult Learning Source
Denver, CO
05-1991

Skills

  • Point-of-sale systems
  • Cash handling
  • Customer support
  • Inventory management
  • Product recommendations
  • Conflict resolution

Timeline

Cashier

united pacific
12.2023 - 07.2025

Caregiver

Vitalcare Home Health
05.2022 - 09.2023

Customer Relations Representative

Alliance Data
03.2013 - 11.2018

Medical Billing Specialist

Provider Services
04.2004 - 01.2009

GED -

Adult Learning Source

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Murrine Huerena