Monse Viera Flores
Trinidad
Summary
Dedicated professional with strong communication skills and a focus on patient education. Experienced in delivering exceptional customer service and collaborating effectively with diverse teams to enhance patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
La Quinta Inn & Suites
Cy Michaels
Trinidad
10.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Physical Therapist Technician
Mathew Marchman
Trinidad
01.2023 - 09.2024
- Assisted physical therapists with patient assessments and treatment plans.
- Maintained cleanliness and organization of treatment areas and equipment.
- Prepared patients for therapy sessions by explaining procedures and exercises.
- Monitored patients' progress during exercises and reported observations to therapists.
- Educated patients on proper exercise techniques and safety measures.
- Supported administrative tasks such as scheduling appointments and managing records.
- Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
- Performed administrative tasks such as scheduling appointments, documenting patient information and filing insurance forms.
- Assisted with activities designed to increase strength and endurance including balance training exercises.
- Observed patients during treatments and reported any changes in condition or response to therapy to the physical therapist.
- Cleaned medical equipment after each use following established procedures for sterilization or disinfection.
Education
Certificate - Medical Assistance
Trinidad State College
Trinidad, CO05-2026
High School Diploma -
Trinidad High School
Trinidad, CO05-2024
Skills
- Patient education
- Treatment assistance
- Team collaboration
- Customer service
- Administrative support
- Equipment maintenance
- Scheduling appointments
- Communication skills
- Problem resolution
- Teamwork and collaboration
- FLUENT IN Spanish
- CPR certified
- Time management
- Flexibility training
- Records management
Languages
Spanish
Full Professional
English
Full Professional
Certification
CPR Certified
Timeline
La Quinta Inn & Suites
Cy Michaels
10.2024 - Current
Physical Therapist Technician
Mathew Marchman
01.2023 - 09.2024
Certificate - Medical Assistance
Trinidad State College
High School Diploma -
Trinidad High School