Monique Vigil
Denver
Summary
Dynamic and results-driven professional with experience at Texas Roadhouse, excelling in customer service and reservation management. Proven ability to enhance dining efficiency and guest satisfaction through effective problem-solving and team collaboration. Recognized for anticipating customer needs and maintaining a welcoming environment, ensuring a seamless dining experience.
Overview
2
2
years of professional experience
Work History
Host
Texas Roadhouse
Denver
08.2023 - Current
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Assisted servers in seating guests by escorting them to their tables.
- Contributed to team efforts by accomplishing related tasks as needed.
- Provided excellent customer service by anticipating customer needs.
- Managed dining room layout to maximize efficiency of staff members.
- Provided customers with accurate wait times and monitored waiting list.
- Took reservations over phone and in person.
Education
Alameda High School
Denver, COSkills
- Customer service and reservation management
- Problem solving and conflict resolution
- Time management and collaboration
- Waitlist and table management
- Memory retention and learning
- Complaint handling
- High-volume phone support
- Server assistance
- Guest seating coordination
References
References available upon request.
Timeline
Host
Texas Roadhouse
08.2023 - Current
Alameda High School
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