Monica Stewart
Castle Rock
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet individual and team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive success and contribute to organizational growth.
Overview
28
28
years of professional experience
Work History
Claims Supervisor
Progressive Insurance
11.1999 - Current
- Assisted in processing claims to ensure timely resolution and compliance with company policies.
- Supported team members by providing training on claims management software and procedures.
- Contributed to maintaining accurate records for claim submissions and follow-ups.
- Collaborated with cross-functional teams to facilitate effective communication regarding claim statuses.
- Conducted regular audits of claim files, ensuring compliance with company policies and industry regulations.
- Ensured timely resolution of escalated claims by working closely with legal counsel and other stakeholders.
- Increased accuracy in claim evaluations through comprehensive documentation and attention to detail.
Office Manager/Transcriptionist
Aurora Medical Center
05.1997 - 11.1999
- Oversaw daily office operations, ensuring efficient workflow and adherence to healthcare regulations.
- Coordinated scheduling for medical staff, optimizing patient appointment availability and resource allocation.
- Managed inventory of medical supplies, implementing processes that reduced waste and improved ordering efficiency.
- Developed training programs for new administrative staff, enhancing onboarding experience and team integration.
- Transcribed medical dictations with high accuracy and attention to detail.
- Utilized advanced transcription software for efficient document creation.
- Reviewed and edited transcripts to ensure compliance with medical standards.
- Maintained confidentiality of patient information in all documentation processes.
Education
Allied Health Management
University of Science And Arts
Chickasha05-1997
Skills
- Proficient with word processing software and transcription software
- High-speed typing ability
- Timely project completion
- Skilled in error detection and correction
- Claims management expertise
- Strategic decision-making
- Strong understanding of HIPAA standards
- Quality assurance
Timeline
Claims Supervisor
Progressive Insurance
11.1999 - Current
Office Manager/Transcriptionist
Aurora Medical Center
05.1997 - 11.1999
Allied Health Management
University of Science And Arts
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