Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Monica Heil

Commerce City

Summary

My leadership style is characterized by adaptability, continuous learning, and fostering a supportive environment that promotes growth and well-being. As a visionary, I possess a clear, imaginative, and forward-thinking perspective on what the future could hold, offering purpose and direction that motivates others to work toward a shared goal. I adopt an architectural approach by putting the customer at the center of my efforts, enabling the team to develop the best solutions to meet customer needs. As a catalyst, I prioritize creating a supportive, collaborative, and empowering environment. I utilizes strong leadership and organizational skills to guide teams and ensure project are met or exceed expectations..

Overview

18
18
years of professional experience

Work History

Project Manager

Belcan, Inc
01.2018 - Current
  • Be the architect of key projects for device hardware and software implementation
  • Being a catalyst for cross-functional teams in supporting the growth and sale of all products
  • Lead the implementation of installation and training to meet the scope of the project
  • Solving install problems, delays in shipping, and scheduling of onsite training
  • Coordinate with IT the installation of the Injector Interface software
  • Interface Injector to hospital modalities such as RIS, MWL, PACS, in CT and MRI modalities
  • Meet with key clients to learn the scope of the project
  • Coordinate internal resources and third-party vendors to execute the project
  • Ensure timely deliverance of projects and ensure availability and allocation of resources
  • Manage changes to the project scope and project schedule
  • Document all calls and communicate project status in database
  • Work with construction, hospitals, and imaging centers to meet the timeline for the project
  • Developing processes through 90 day work cycle that enhance the team through put
  • Working with customers, internal/external teams on the supply chain shortage
  • Piloting contracted Installation Field Engineer
  • Manage large group buys across multi modalities

Clinical Support Specialist

Belcan, Inc
01.2018 - 11.2018

See below

Senior Clinical Support Specialist/Trainer

Bayer Healthcare
01.2007 - 08.2016
  • Evaluations, in-servicing, and application training on Medical Device and Software products in CT/MR and Angio suites in a 5 state region
  • Support the sales process and efforts in hospitals
  • Develop and maintain effective relationships with dealers, OEM, and contrast companies
  • Work closely with the sales/service on the Installation of hardware and software
  • Implement and train software for technologists, managers, radiation safety officers, and physicians with offsite WebEx
  • Clinical configuration and setup of Contrast Dose Management Software
  • Strategize and work with cross-functional teams to develop customers and generate leads and close sales
  • Support sales/services to meet their quota in the territory and key accounts
  • Including contrast, probes, and changes in injectors workflow
  • Working with product development to launch and train new products in the field
  • Product Launch of Continuum, Weight-based software and MRXperion
  • Backfill capital sales position when the territory was open
  • Work with R&D, Inside Sales, and Compliance to expedite customers' needs
  • Submitted weekly expenses and weekly DEIs in Salesforce
  • Capture notes on visits and training
  • Working with sales support, service support, service, sales, and inside sales


Education

BA - Business Management and Organizational Development

Spring Arbor University
Spring Arbor, MI

Associate of Applied Science - Radiographer

Jackson Community College
MI
01-1998

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling

Awards

  • Over Quota Award, 2008-2014
  • President's Club, 2009, 2011, 2012, 2013
  • President's Award, 2012
  • Top Customer Satisfaction Award, 2013-2014
  • Zone of the Year Awards, 2010-2013
  • Customer Satisfaction Awards, 2013-2014
  • Scientific and Scholarly Panel, Berlin Germany 2014
  • RSNA, 2015

Timeline

Project Manager

Belcan, Inc
01.2018 - Current

Clinical Support Specialist

Belcan, Inc
01.2018 - 11.2018

Senior Clinical Support Specialist/Trainer

Bayer Healthcare
01.2007 - 08.2016

BA - Business Management and Organizational Development

Spring Arbor University

Associate of Applied Science - Radiographer

Jackson Community College
Monica Heil