MONICA BRICENO
Toronto,Canada
Summary
Dedicated and results-driven Legal Assistant and Case Manager with solid experience in Personal Injury Law, Accident Benefits (SABS), and Tort claims. Proven ability to manage complex caseloads, prepare legal documentation, and guide clients through the claims process with empathy and precision. Bilingual, legally educated in both Colombia and Canada, with a deep understanding of legal systems, client advocacy, and tribunal procedures. Focused, organized, and committed to delivering exceptional legal support.
Overview
4
4
years of professional experience
Work History
Case Manager
CARINGFORU
Toronto, Canada
05.2024 - Current
- Assisted clients with applications for government and accident-related benefits.
- Liaised with lawyers, insurers, and healthcare providers.
- Conducted intakes, assessments, crisis interventions, and coordinated services.
- Monitored deadlines and supported clients throughout legal procedures.
Legal Assistant
PACE LAW FIRM
Toronto, Canada
05.2023 - 04.2024
- Managed Accident Benefits claims including OCF forms and insurer communications.
- Educated clients on their rights and available SABS benefits.
- Filed LAT applications for denied claims and supported hearing preparation.
- Identified and referred tort claims beyond paralegal scope.
Legal Assistant
SALEHI LAW
Toronto, Canada
01.2021 - 12.2023
- Drafted legal documents for MVA, slip & fall, and malpractice cases.
- Communicated with medical professionals and adjusters.
- Managed case timelines and ensured accurate legal filing.
Legal Administrative Assistant
TSHA LAW
Toronto, Canada
01.2021 - 12.2023
- Drafted court documents and gathered evidence for tort cases under $35,000.
- Scheduled appointments and maintained updated client files.
- Ensured procedural compliance and legal coordination.
Education
Business and Management -
Georgian College
Toronto, Canada11.2023
Law Studies -
Universidad Externado de Colombia
Bogotá, Colombia12.2021
Academic IELTS - C2
ILAC International Language Academy of Canada
Toronto, Canada12.2021
Skills
- Legal Document Preparation
- Personal Injury & Accident Benefits (SABS)
- Licence Appeal Tribunal (LAT) Procedures
- Client Advocacy & Case Management
- Insurance Claims & OCF Form Handling
- MS Office (Outlook, Word, Excel, Acrobat)
- Critical Thinking & Problem Solving
- Small Claims Court Support (Tort under $35,000)
Languages
English
Proficient
C2
French
Elementary
A2
Timeline
Case Manager
CARINGFORU
05.2024 - Current
Legal Assistant
PACE LAW FIRM
05.2023 - 04.2024
Legal Assistant
SALEHI LAW
01.2021 - 12.2023
Legal Administrative Assistant
TSHA LAW
01.2021 - 12.2023
Business and Management -
Georgian College
Law Studies -
Universidad Externado de Colombia
Academic IELTS - C2
ILAC International Language Academy of Canada