Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Mohamed Nourin

Denver

Summary

Motivated Software Engineering graduate from Hackbright Academy with a solid foundation in IT support, troubleshooting, and programming languages including Java, JavaScript, and Python. Skilled in technical support, system maintenance, and customer service, with experience in Quality Assurance, defect management, and cross-browser testing using Jira and TestRail. Currently pursuing a B.S. in Business IT Management at Western Governors University while managing a family-owned home care agency, overseeing operations, hiring, and office management. Adept at resolving software and hardware issues, assisting users, and ensuring efficient IT operations. Seeking to leverage my diverse background in a Help Desk or IT Support role.

Overview

9
9
years of professional experience

Work History

Home Care Agency Manager

MAZ Homecare LLC
05.2024 - Current
  • Managing daily operations, office administration, and IT support.
  • Providing technical assistance for internal systems and resolved hardware/software issues.
  • Handling hiring, staff management, and regulatory compliance.
  • Optimizing workflows and improved business efficiency.

Student Engineer

Hackbright Academy
06.2023 - 10.2023
  • Company Overview: Accelerated full stack software engineering program
  • Developed skills and knowledge across fundamentals of data structures, algorithms, testing, front-end, back-end, and database programming using, Java, JavaScript, HTML, Bootstrap
  • Collaborate on pair-programming assignments with cohort colleagues
  • Daily lab projects include building databases, testing, utilizing APIs, creating sessions, etc
  • Accelerated full stack software engineering program

Software QA Engineer

E-GREE
10.2020 - 10.2021
  • Expert in testing processes including execution, defect management and reporting
  • Performing cross browser testing in Google Chrome, Firefox, and Safari
  • Performing smoke and regression testing to inspect critical functionalities and reliability of the system
  • Creating test cases (TestRail) and providing test coverage based on the analysis of business requirements and technical specifications
  • Reporting and tracking bugs with Jira, following until resolved
  • Working collaboratively with QA, development, and business teams to complete comprehensive testing on two major new releases
  • Collaboration with Customer Success, Development and Product Management teams

Manufacturing Assembler

Terumo Blood and Cell Technologies
07.2016 - 01.2019
  • Closely inspected parts to ensure they were clean and free of contaminants
  • Maintained high quality product in compliance of GMPs regulations work and cooperated with other members and leadership
  • Understood quality needs of a cleanroom environment
  • Planned and paced work efficiently to meet daily production goals
  • Responsible for achieving production requirements

Education

Bachelor of Science - IT Management

Western Governors University
Salt Lake City, UT
05-2025

Computer information systems -

Metropolitan State University of Denver
Denver, CO

Software Engineering Certificate -

Hackbright Academy Bright Paths Program

Certificate in Manual QA Engineering Course -

Careerist.com

Skills

  • Windows
  • Mac OS X
  • Linux
  • IOS
  • Android OS
  • Chrome DevTools
  • Android Studio
  • ADB
  • Xcode
  • Jira
  • TestRail
  • MySQL
  • REST API
  • Postman
  • Charles Proxy
  • Software Development Life Cycle
  • Java
  • Python
  • JavaScript
  • HTML
  • CSS
  • Nodejs
  • Reactjs
  • PostgreSQL
  • Scrum
  • Agile
  • Network connectivity
  • Application support
  • Incident management
  • Technical support
  • Problem-solving
  • Multitasking
  • Active listening

Personal Information

Citizenship: US Citizen

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Home Care Agency Manager

MAZ Homecare LLC
05.2024 - Current

Student Engineer

Hackbright Academy
06.2023 - 10.2023

Software QA Engineer

E-GREE
10.2020 - 10.2021

Manufacturing Assembler

Terumo Blood and Cell Technologies
07.2016 - 01.2019

Computer information systems -

Metropolitan State University of Denver

Software Engineering Certificate -

Hackbright Academy Bright Paths Program

Certificate in Manual QA Engineering Course -

Careerist.com

Bachelor of Science - IT Management

Western Governors University

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Mohamed Nourin