Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Evans-Deveny

Colorado Springs

Summary

Dynamic healthcare professional with leadership experience as a Healthcare Sergeant in the U.S. Army. Proven ability to enhance patient satisfaction through exceptional communication and clinical expertise. Skilled in triage management and HIPAA compliance, fostering teamwork and mentoring junior staff to elevate care standards. Committed to continuous education and regulatory compliance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Healthcare Sergeant

U.S. Army Active Duty
08.2017 - 07.2024
  • Participated in continuing education opportunities to stay current on industry trends and best practices.
  • Fostered a culture of teamwork among staff members, resulting in increased morale and improved overall job satisfaction levels.
  • Demonstrated clinical expertise across diverse healthcare settings, providing leadership during critical incidents when necessary.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients with complex needs.
  • Mentored junior staff members on best practices in patient care and healthcare administration, supporting their professional growth and development.
  • Boosted patient satisfaction scores with exceptional interpersonal communication skills and attentive care.
  • Promoted a safe working environment by enforcing strict adherence to infection control policies and procedures.
  • Communicated with patients, ensuring that medical information was kept private.
  • Upheld regulatory compliance through meticulous documentation of all medical activities, audits, and inspections results.

Team Member

Chic-Fil-A
05.2016 - 05.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Team Member

Cafe Rio
04.2015 - 04.2016
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

Education

Bachelor of Science - Psychology

American Military University
Charles Town, WV
06-2029

Skills

  • Basic life support
  • Triage management
  • HIPAA compliance
  • Continuing education
  • IV administration
  • Medical equipment operation
  • Healthcare leadership
  • Teamwork
  • Customer service
  • Time management
  • Attention to detail
  • Problem-solving abilities

Certification

  • Licensed EMTb - 2026
  • Certified BLS, American Red Cross - 2026

Timeline

Healthcare Sergeant

U.S. Army Active Duty
08.2017 - 07.2024

Team Member

Chic-Fil-A
05.2016 - 05.2017

Team Member

Cafe Rio
04.2015 - 04.2016

Bachelor of Science - Psychology

American Military University

Similar Profiles

CREATE PROFILE
Morgan Evans-Deveny