Mitchell Pilliard
Loveland
Summary
I have been working in the service/food industry for many years. I work hard, efficiently, and with a great attitude. I eventually excel at anything I choose to do and only work towards improvement. I am reliable, punctual, and have very good adaptive skills.
Overview
8
8
years of professional experience
Work History
Shift Manager
Berthoud Pizza Company
07.2023 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored team members in customer service and food safety protocols.
- Implemented process improvements that enhanced order accuracy and reduced wait times.
- Managed inventory levels, ensuring optimal stock availability for peak hours.
Kitchen Manager
Slice N Roll
02.2022 - 06.2023
- Recruited to stabilize and revitalize an underperforming kitchen operation facing profitability and workflow challenges.
- Redesigned menu offerings to improve food cost margins, streamline preparation, and increase operational efficiency.
- Evaluated and restructured kitchen processes, reducing waste and improving consistency, speed, and service execution.
- Implemented standardized prep, inventory, and ordering systems to better control labor and food costs.
- Managed kitchen staff scheduling, training, and day-to-day operations in a high-volume environment.
- Optimized vendor ordering and inventory management to minimize spoilage and improve cost predictability.
- Collaborated with ownership to align menu strategy and kitchen operations with revenue and customer satisfaction goals.
- Led operational turnaround efforts through process improvement, workflow redesign, and cost-control initiatives.
- Introduced scalable kitchen procedures that improved staff efficiency and reduced bottlenecks during peak service periods.
- Oversaw back-of-house operations with responsibility for food quality, sanitation compliance, staffing, and production flow.
Line Cook
Carrabba's Italian Grill
09.2021 - 03.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Prepared food items such as meats, poultry and fish for frying purposes.
Kitchen Manager
Webfoods
02.2020 - 09.2021
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Beertender
Periodic Brewery
05.2019 - 01.2020
- Learned all the types of beers and brew processes to accurately explain to customers.
- Interacted with customers in a friendly and welcoming manner.
Pizza Chef
High Mountain Pies
01.2018 - 06.2019
- Prepared and baked diverse pizza varieties using traditional methods and fresh ingredients.
- Maintained cleanliness and organization of kitchen equipment and workstations for optimal workflow.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Monitored ingredient inventory levels, assisting in restocking supplies as needed.
Education
No Degree - Mechanical Engineering
Missouri University of Science And Technology
Rolla, MO11.2011
High School Diploma -
Crystal City High School
Crystal City, MOSkills
- Decision-making
- Customer service focus
- Accurate money handling
- Punctual and reliable
- Training and mentoring
- Inventory control
- Operations management
- Equipment troubleshooting
- Process improvements
Timeline
Shift Manager
Berthoud Pizza Company
07.2023 - Current
Kitchen Manager
Slice N Roll
02.2022 - 06.2023
Line Cook
Carrabba's Italian Grill
09.2021 - 03.2022
Kitchen Manager
Webfoods
02.2020 - 09.2021
Beertender
Periodic Brewery
05.2019 - 01.2020
Pizza Chef
High Mountain Pies
01.2018 - 06.2019
No Degree - Mechanical Engineering
Missouri University of Science And Technology
High School Diploma -
Crystal City High School
Eagle Scout
Earned in 2007