Mitchel Sammons
Pueblo
Summary
Dynamic professional with a proven track record at Swire Coca-Cola. Excelling in leadership and team development. Adept at enhancing product visibility and driving sales through strategic initiatives. Strong communicator and problem-solver, skilled in fostering collaboration and optimizing relationships to achieve organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Merchandiser, Sales Account Manager, Merchant
Swire Coca-Cola
Pueblo, CO
12.2015 - Current
- Developed and executed merchandising strategies to enhance product visibility and drive sales performance.
- Trained and mentored merchandising team on best practices for display execution and inventory management.
- Collaborated with cross-functional teams to plan promotional activities and ensure alignment with brand objectives.
- Spearheaded initiatives that improved in-store presentation, resulting in increased customer engagement and satisfaction.
- Evaluated vendor performance based on delivery times, order accuracy, and product quality to optimize supplier relationships.
- Maintained strong relationships with store personnel, fostering collaboration in support of shared goals for success in merchandising efforts.
- Led a team of merchandisers, providing training and guidance for optimal performance.
Branch Manager, Assistant Manager, Teller
Academy Bank
Fort Collins, CO
05.2012 - 12.2015
- Led branch operations to ensure compliance with banking regulations and policies.
- Developed and implemented strategic initiatives to enhance customer service and satisfaction.
- Mentored and trained staff, fostering a collaborative team environment.
- Oversaw daily financial transactions, ensuring accuracy and efficiency in processing.
- Managed risk assessments and implemented fraud prevention measures effectively.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with regulatory guidelines and requirements.
- Examined customer loan applications for loan approvals and denials.
- Submitted loan applications to underwriter for verification and recommendation.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
- Conducted regular financial reviews and audits, identifying and resolving discrepancies promptly.
Barista
Starbucks
Pueblo, CO
08.2011 - 03.2012
- Delivered exceptional customer service while preparing a variety of beverages and food items.
- Trained new baristas on operational procedures and equipment usage to ensure consistent quality.
- Monitored inventory levels, placing orders for supplies to maintain stock availability and minimize shortages.
- Implemented efficient workflow processes, reducing wait times during peak hours through effective team collaboration.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards consistently.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Line Cook
Country Buffet
Pueblo, CO
02.2011 - 03.2011
- Prepared diverse menu items following standardized recipes to ensure consistency and quality.
- Maintained cleanliness and organization of kitchen equipment, adhering to health and safety regulations.
- Oversaw daily food production schedules, prioritizing tasks for timely service delivery during peak hours.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Sales Associate
Kmart
Craig, CO
05.2009 - 08.2009
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment processes.
- Processed transactions efficiently, ensuring accuracy in cash handling and customer service operations.
- Resolved customer inquiries and complaints promptly, improving satisfaction and loyalty rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
Room Cleaner
Steamboat Lodging
Steamboat Springs, CO
05.2008 - 08.2008
- Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
- Conducted thorough inspections of rooms post-cleaning to maintain quality control standards.
- Developed effective time management techniques to optimize room turnover rates during peak periods.
- Reduced room turnover time through efficient cleaning processes and prioritization of tasks.
- Conducted routine inspections of cleaned rooms to guarantee adherence to hotel quality standards before releasing them for occupancy.
- Provided backup support to other housekeeping staff during peak hours or absences, demonstrating adaptability and teamwork.
- Safeguarded hotel property from damage during the cleaning process by following established guidelines for handling delicate items such as artwork and electronics.
Dishwasher
The O.P. Bar & Grill
Craig, CO
05.2007 - 08.2007
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized dishwashing area to streamline workflow and reduce clutter.
- Collaborated with kitchen staff to expedite turnaround times for clean dishes and utensils.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Education
Certificate of Technical Studies - Solar_ Renewable Energy
Pueblo Community College
Pueblo, CONo Degree - Engineering
Colorado State University - Pueblo
PuebloHigh School Diploma -
Moffat County High School
Craig, CO05-2010
Skills
- Adaptability/Flexibility,
- Communication
- Problem-solving
- Leadership
- Team Work
- Critical Thinking
- Emotional Intelligence
- Computer Literacy
- Coaching and Development
Certification
NMLS Certified
OSHA-10
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Merchandiser, Sales Account Manager, Merchant
Swire Coca-Cola
12.2015 - Current
Branch Manager, Assistant Manager, Teller
Academy Bank
05.2012 - 12.2015
Barista
Starbucks
08.2011 - 03.2012
Line Cook
Country Buffet
02.2011 - 03.2011
Sales Associate
Kmart
05.2009 - 08.2009
Room Cleaner
Steamboat Lodging
05.2008 - 08.2008
Dishwasher
The O.P. Bar & Grill
05.2007 - 08.2007
Certificate of Technical Studies - Solar_ Renewable Energy
Pueblo Community College
No Degree - Engineering
Colorado State University - Pueblo
High School Diploma -
Moffat County High School