Misty Garcia
Westminster
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Personal Banker
Citywide Banks
09.2024 - Current
- Perform daily balancing of cash drawer.
- Assist customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Provide customer service to clients, including answering questions and resolving issues.
- Assist customers with opening new accounts, ordering checks, and setting up online banking services.
- Wire transfers.
- Counting and ordering of vault monies.
- Meeting quarterly goals.
- Conversing with customers, getting to know them.
- Assisted clients with account openings, loans, and financial services inquiries.
- Developed personalized banking solutions to enhance customer satisfaction and loyalty.
Client Relationship Consultant 3 NMLS
US Bank
10.2019 - 09.2024
- Perform teller transactions such as deposits, withdrawals, cashier's checks, money orders, loan payments, and ordering/reissuing of debit cards.
- Process loan and credit card applications for customers.
- Ordering vault monies, counter checks, new account numbers, cashier's checks, and any other office supplies.
- Opening personal checking and savings accounts, while also ensuring customers are staying up to date with digital needs.
- Reviewing customers' accounts to ensure they are in our most current and beneficial banking products and accounts available.
Personal Banker/Teller
ANB Bank
06.2012 - 10.2019
- Maintain appropriate cash limits, cashed checks, established deposits, and issued cashier's checks, cash orders, cash advances, and funds transfers.
- Perform cash and check deposits, and process loan payments.
- Open and close checking, savings, CD, and accounts.
- Balance cash drawers, ATM, TCD cash dispenser, and vault.
- Assist in all secretarial responsibilities within the bank.
- Analyzed customer financial needs to provide tailored banking solutions.
Personal Banker/Teller
Alpine Bank
01.2010 - 12.2012
- Provide customer service to clients, including answering questions, and resolving issues.
- Promote sales by having comprehensive knowledge of a variety of offerings, and working with customers to understand their needs.
- Perform cash handling, account deposits, and withdrawals.
- 10 Key Check Cashing.
- Issuing money orders and cashier's checks.
Personal Banker/Teller
Wells Fargo Bank
01.1997 - 12.2000
- Follow bank policies and procedures by staying updated on banker training.
- Process transactions in a timely manner.
- Help train new tellers on bank procedures and sales techniques.
- Opening of new personal accounts.
- Process customer requests for statements, ordered additional checks, and updated customer personal information in the database.
Receptionist/Office Manager Assistant/Accounts Receivable
Mtech Mechanical Company
01.1995 - 12.1997
- Resolving customers' issues, handling high-volume phone calls, and answering customer queries.
- Prepare work binders and typed letters for project managers.
- Process work orders and data entry for accounts receivable.
- Reconcile accounts receivable ledger to verify payments, and resolve variances.
- Coordinate special projects and office parties.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
Education
High School Diploma -
Battle Mountain High School
Eagle-Vail, CO12.1995
Skills
- Relationship building
- Interpersonal communication
- Adaptability
- Microsoft software
- Banking policies and procedures
- Regulatory compliance
- Attention to detail
- Loan processing
- Banking software
- Cash handling
- Sales strategies
- Customer service
- Positive attitude
Certification
Colorado Public Notary now-2026
NMLS
Timeline
Personal Banker
Citywide Banks
09.2024 - Current
Client Relationship Consultant 3 NMLS
US Bank
10.2019 - 09.2024
Personal Banker/Teller
ANB Bank
06.2012 - 10.2019
Personal Banker/Teller
Alpine Bank
01.2010 - 12.2012
Personal Banker/Teller
Wells Fargo Bank
01.1997 - 12.2000
Receptionist/Office Manager Assistant/Accounts Receivable
Mtech Mechanical Company
01.1995 - 12.1997
High School Diploma -
Battle Mountain High School
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