Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Misty Britton

Longmont

Summary


Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

7-11 Convenience Store
07.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Associate Lead With Keys

Petsmart
12.2021 - 07.2023
  • Enhanced team performance by providing regular coaching, guidance, and constructive feedback on individual and group tasks.
  • Contributed to overall store success with excellent customer service skills, resulting in high levels of repeat business from satisfied clients.
  • Facilitated smooth store operations with efficient delegation and prioritization of tasks for all team members, maintaining a high level of productivity.
  • Streamlined daily operations for improved efficiency through the implementation of innovative organizational systems.
  • Collaborated with management to develop new procedures for increased productivity in inventory management and loss prevention.

Assistant Store Manager

7-11 Convenience Store
09.2020 - 12.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Education

GED -

Mt. Hood Community College
Gresham, OR
12-2000

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Time management
  • Store opening and closing
  • POS systems operations
  • Employee scheduling
  • Team management

Languages

Spanish
Limited Working

Timeline

Assistant Store Manager

7-11 Convenience Store
07.2023 - Current

Associate Lead With Keys

Petsmart
12.2021 - 07.2023

Assistant Store Manager

7-11 Convenience Store
09.2020 - 12.2021

GED -

Mt. Hood Community College

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Misty Britton