Miryan Palacios

As a Host I am charged of receiving all customers and seating them at their tables. as well, I am also responsible for answering the phone to take reservations and to-go orders which then I organize and manage. This is a position of great importance, as it is usually the first contact between the restaurant and the customers. Therefore It is always important of being willing to greet with kindness and a good attitude.

Responsible for implementing various educational strategies applying positive behavior management techniques to enhance social interactions and emotional development on children. Responsibilities include organizing daily schedules, collaborative communication skills, and being able to prioritize tasks, to create productive habits.

• Held daily meetings with clients to review and improve developed program plans and trainings.

• Educated conflict resolution to increase emotional intelligence, problem-solving, leadership, and teamwork. • Mediation facilitator of Time Management, People Management and Crisis Management.

• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
• Communicated with suppliers to reconcile invoice payments.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Used accounting software to prepare weekly and monthly financial reports.
• Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Investigated daily variances and corrected errors to resolve discrepancies.
• Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
• Reconciled company accounts for credit cards, employee expenses and commissions.
• Transferred data and documents for smooth system migrations and software updates.