Miranda Whited
Sterling
Summary
Dependable and motivated individual with strong communication and organizational skills. Quick learner with Microsoft Word experience, a positive attitude, and a strong work ethic. Skilled at working with others, managing tasks, and providing friendly, professional support.
Overview
14
14
years of professional experience
Work History
Operations Supervisor
Tbk Bank SSB
Sterling
01.2018 - Current
- Supervised daily operations to ensure compliance with banking regulations.
- Trained staff on customer service protocols and operational procedures.
- Resolved customer inquiries and complaints in a professional manner.
- Maintained accurate records of transactions and operational activities for audits.
- Trained new employees on proper job functions and company policies and procedures.
- Provided support to other departments as needed to meet organizational goals.
- Identified areas of improvement and developed strategies to increase efficiency.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Developed strong relationships with customers through excellent customer service practices.
Driver Helper
UPS
Sterling
11.2017 - 12.2017
- Executed daily operations of the delivery of all packages to our customers.
- Loaded all the trucks in the morning with packages that needed to be delivered.
Production Worker
Cargill Meat Solutions
Fort Morgan
10.2017 - 11.2017
- Successfully handled Meat products that needed fat trimmed.
Housekeeping/Office assistant
Sterling Motor Lodge
Sterling
11.2017 - 09.2017
- Performed general office duties such as typing, operating office machines, and sorting mail
- Executed daily operations of cleaning rooms.
- Filed correspondence and other records.
- Answered telephones and gave information to callers and routed calls to appropriate official.
- Placed outgoing calls.
- Successfully handled all my guests and residents coming into the office.
- Greeted visitors, ascertained nature of business and conducted visitors to employer and appropriate person.
- Kept personnel records.
- Responsible for office audit.
Customer Service
Mead Lumber
Sterling
05.2012 - 01.2016
- Executed daily operations of friendly customer service.
- Provided services to customers, such as order placement and account information.
- Ordered and dispensed supplies.
Education
General Education Diploma
Sterling, COSkills
- Dependable and reliable
- Strong communication skills
- Patient and understanding
- Team player
- Able to work independently
- Comfortable answering phones and scheduling
- Able to learn new procedures quickly and apply them accurately
References
References available upon request.
Timeline
Operations Supervisor
Tbk Bank SSB
01.2018 - Current
Driver Helper
UPS
11.2017 - 12.2017
Housekeeping/Office assistant
Sterling Motor Lodge
11.2017 - 09.2017
Production Worker
Cargill Meat Solutions
10.2017 - 11.2017
Customer Service
Mead Lumber
05.2012 - 01.2016
General Education Diploma