Miranda Whetstone
Arvada
Summary
Detail-oriented Registered Veterinary Technician with strong written and verbal communication skills to provide an improved connection between pet parents and their pets, increasing their bond and client knowledge. Known for consistently meeting high standards and providing impactful impressions and impacts.
Overview
10
10
years of professional experience
Work History
Registered Veterinary Technician (RVT)
WhiskerDocs
Arvada
08.2023 - Current
- Answering high frequency call volumes to provide education to owners on diseases, toxicities, injuries and medications to promote animal wellness.
- Triaged appropriately to help determine urgency to seek care.
- Accurately noted interactions and sent detailed post-communication emails.
- Executed triage techniques to prioritize and address multiple chat inquiries effectively.
- Handling multiple communication channels in a shift.
- Attend team meetings and monthly peer reviews to support other team members.
Lead Certified Veterinarian Technician/Certified Veterinarian Technician
Banfield Pet Hospital
Northglenn
08.2021 - 05.2023
- Trained new technicians and assistants on triaging, room flow, veterinary workspace, management and surgical procedures.
- Implemented new training procedures for new hires.
- Educated owners on preventative medications, vaccinations and bloodworks.
- Educated owners on post-surgical discharges and post treatment discharges.
- Examined animals, obtained vitals and complete accurate SOAPs
- Filled medications accurately and discussed with owners on administration and side effects.
- Safely anesthetized animals and helped them recovery safely including safe intubation and extubation.
- Accurate phlebotomy and tube placement and intravenous catheterizations.
- Obtained urine via cystocentesis and catheter and free catch.
- Demonstrated safe restraint of animals during examination and treatments.
- Performed accurate x-rays of bodies and the oral cavity.
- Performed dentals with accurate dental charting.
- Scrubbed in to surgeries to assist doctors.
- Safely administered anesthesia and monitored pets with varying ASA scores.
Bus Driver
SD27J Transportation
Brighton
06.2016 - 08.2022
- Obtained and renewed commercial driver's license to ensure compliance with regulations.
- Transported students to events and activities.
- Maintained valid commercial driver's license.
- Conducted pre and post trip inspections daily on multiple buses.
- Maintained clean interior and exterior and free of hazards.
- Maintained accurate pre/post trip logs, student attendance, routes and behavioral incidents.
- Collaborated with school staff and transportation staff for behavioral incidents.
Certified Veterinary Technician (CVT)
Legacy Veterinary Clinic
Westminster
02.2016 - 05.2019
- Obtained thorough history from owners to help create treatment plan with the attending doctor.
- Assisted in surgery, monitoring anesthesia and recovery of pets.
- Performed dental cleanings and accurately log dental charts.
- Performed dental cleanings and accurately logged dental charts.
- Obtained blood, urine and swab samples for diagnostics.
- Accurately performed vitals and exam.
- Filled prescriptions and educated owners on administration and side effects.
- Cleaned and sterilized surgical packs and gown packs.
- Maintained cleanliness of rooms, lobby, treatment center and kennels.
- Answering phone calls and emails in regard to pet complaints and appointment setting
Education
Associates - Applied Science
Pima Medical Institute
AuroraSkills
- Communication skills, Problem solving, Attention to detail, Teamwork
- Anesthesia administration
- Triage techniques
- Vital signs monitoring
- Veterinary care
Timeline
Registered Veterinary Technician (RVT)
WhiskerDocs
08.2023 - Current
Lead Certified Veterinarian Technician/Certified Veterinarian Technician
Banfield Pet Hospital
08.2021 - 05.2023
Bus Driver
SD27J Transportation
06.2016 - 08.2022
Certified Veterinary Technician (CVT)
Legacy Veterinary Clinic
02.2016 - 05.2019
Associates - Applied Science
Pima Medical Institute