Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Miranda Cromer

Timnath,CO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

24
24
years of professional experience

Work History

Store Manager

FedEx Office Westminster
11.2016 - Current
  • Interim District Manager for Colorado West/D86 for90 day assignment from3/2023-6/2023
  • Overseeing all daily operations of the store business, including leadership and development of all employees, including hiring of all new Team Members, managing the financial side of the business including daily financials and P&L
  • Drove results that transitioned current location from a Senior Store status to a Flagship Store in2019
  • Responsible for training and Development of two Assistant Managers that were promoted to Store Managers
  • Responsible for all aspects of the store including: daily, weekly, and monthly audits and paperwork and financials
  • As well as ordering supplies and setting retail
  • Being able to train and develop my Assistant Manager to do these things as well
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Store Manager

FedEx Office Greeley
11.2013 - 01.2016
  • President Club Award Winner2016
  • Overseeing daily operations of the store business including managing the store team including hiring of new Team Members, managing the financial side of the business including daily financials and P&L
  • Responsible for all aspects of the store including: daily, weekly, and monthly audits and paperwork and financials
  • As well as ordering supplies and setting retail
  • Being able to train and develop my Assistant Manager to do these things as well

Assistant Manager, Department Manager, Cashier

Wal – Mart
05.2001 - 11.2013
  • As an Assistant Manager I covered multiple areas over6 years including:
  • Produce and Fresh Areas – overseeing20+ Associates
  • Tire and Lube Express – overseeing20+ Associates
  • Front End – overseeing50+ Associates
  • Overnight Shift – overseeing60+ Associates

Education

Bachelor of Science - Business Management

University of Phoenix
Online
09.2009

Associate of Science - Biological Sciences

Central Wyoming College
Riverton, WY
05.2004

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Training and mentoring
  • Customer service management

Accomplishments

FedEx Key Contributor Award
• January 2024


President's Club Award Winner
• September 2016

Timeline

Store Manager

FedEx Office Westminster
11.2016 - Current

Store Manager

FedEx Office Greeley
11.2013 - 01.2016

Assistant Manager, Department Manager, Cashier

Wal – Mart
05.2001 - 11.2013

Bachelor of Science - Business Management

University of Phoenix

Associate of Science - Biological Sciences

Central Wyoming College
Miranda Cromer