Mingma Sherpa
Lakewood
Summary
Proven team player and adept at time management, I excelled at Starbucks by enhancing customer satisfaction and maintaining high cleanliness standards. Skilled in cash handling and coffee machinery, I contributed to a positive, efficient service environment, promoting a welcoming atmosphere and collaborating effectively to meet customer needs and dietary preferences.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
01.2024 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
Host
Restaurants on the Run
01.2018 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
Education
High School Diploma -
Eagle Valley High School
641 Valley Rd, Gypsum, CO 8163705-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Cleanliness
- Order taking
- Cash register operation
- Decision-making
- Excellent memory
- Coffee machinery
- New hire training
Accomplishments
- Achieved certification from owner of one of the famous restaurant through effectively helping with the management.
Languages
Nepali
Full Professional
Interests
- Cooking
- Rock Climbing
- Fashion and Style
- I have a passion for photography and editing photos
- Camping
- I like working with my hands and fixing things
- Blogging/Vlogging
- Music
- Gym Workouts
Timeline
Barista
Starbucks
01.2024 - 09.2024
Host
Restaurants on the Run
01.2018 - 12.2023
High School Diploma -
Eagle Valley High School
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